Salary / Executive Housekeeping Manager
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $19.25
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
The hiring establishment is a hotel dedicated to providing its guests with impeccable service and unparalleled cleanliness. As a premier destination within the hospitality sector, this hotel aims to deliver an outstanding guest experience through meticulous attention to detail, superior facilities, and a commitment to quality. The hotel prides itself on fostering a professional and supportive environment for its staff while maintaining the highest standards in guest accommodations. Known for its elegant public spaces, comfortable guest rooms, and comprehensive amenities, the establishment strives to create a memorable and enjoyable stay for every visitor.
The role of Executive Housekeeper... Show More
The role of Executive Housekeeper... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or hospitality
- Proven supervisory or management experience
- Ability to work flexible hours including weekends and holidays
- Strong organizational and multitasking abilities
- Good physical stamina to perform housekeeping duties when necessary
- Effective problem-solving skills
- Excellent written and verbal communication
- Proficiency with basic computer applications for reporting
Job Qualifications
- Experience in housekeeping management or similar hospitality role
- Strong leadership and supervisory skills
- Ability to train and develop staff
- Excellent communication and interpersonal skills
- Knowledge of quality control and inspection procedures
- Familiarity with hospitality industry standards and guest service
- Understanding of budget management and inventory control
- Ability to handle guest complaints professionally
- Proficient in scheduling and staff management
- Knowledge of federal, state, and local regulations relevant to housekeeping and hotel operations
Job Duties
- Manage operation of housekeeping and laundry divisions to ensure cleanliness and sanitation of guest rooms and public spaces
- Recruit, hire, train, and develop housekeeping staff
- Conduct performance evaluations and provide feedback
- Develop and implement systems for quality control and timely service
- Supervise housekeeping staff work activities
- Inspect rooms and public areas for adherence to quality standards including deep cleans
- Distribute keys and work assignments to staff
- Address guest complaints regarding housekeeping services
- Assist in selection of housekeeping personnel
- Report maintenance repairs and record in maintenance log
- Follow up on vacant and occupied rooms
- Assume housekeeper functions as necessary
- Manage lost and found items
- Oversee inspections of housekeeping and laundry activities
- Conduct training on safety, security, procedures, and service
- Schedule staff work schedules based on occupancy forecasts
- Monitor adherence to schedules and duties
- Prepare reports on room occupancy, payroll, expenses, and inventories
- Respond to guest requests and complaints with appropriate follow-up
- Investigate complaints and take corrective actions
- Establish and maintain cost control systems for linen and cleaning supplies
- Manage budgeting, ordering, and receiving of supplies
- Compile and report housekeeping activity and expense information
- Maintain a professional image and appearance
- Communicate company policies effectively
- Fulfill Manager on Duty responsibilities
- Ensure legal compliance with OSHA, EEOC, Wage-Hour, and health laws
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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