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Marriott International, Inc logo

Rooms Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $59,000.00 - $73,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Performance bonus
Career Development

Job Description

Marriott Dallas Uptown, located at 3033 Fairmount St, Dallas, Texas, is part of the renowned Marriott International family, a global hospitality leader known for delivering exceptional guest experiences across its diverse portfolio of brands. This full-time management position is based on-site at this upscale hotel, which emphasizes luxury, comfort, and outstanding customer service in the vibrant Dallas Uptown district. Marriott International is committed to fostering an inclusive work environment where diversity is celebrated, and associates are empowered to thrive both personally and professionally. The Marriott Dallas Uptown hotel offers an engaging workplace culture alongside opportunities for career growth, training, and... Show More

Job Requirements

  • high school diploma or ged
  • 4 years experience in guest services, front desk, housekeeping, or related area
  • or 2-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major
  • 2 years experience in guest services, front desk, housekeeping, or related area
  • ability to lead and motivate a team
  • strong problem-solving skills
  • excellent communication skills
  • availability to work full time
  • willingness to perform hourly job functions as needed

Job Qualifications

  • high school diploma or ged with 4 years experience in guest services or related area
  • or 2-year degree in hotel and restaurant management, hospitality, business administration or related field with 2 years experience
  • proven leadership and team management skills
  • strong communication and interpersonal skills
  • ability to resolve guest and employee concerns effectively
  • knowledge of hospitality standards and quality audits

Job Duties

  • assist in managing the execution of operations in rooms area departments
  • manage and lead the room operations team to meet property goals
  • monitor compliance with standards and property procedures
  • oversee guest satisfaction results and address concerns promptly
  • assist in scheduling and workforce management against occupancy goals
  • participate in quality audits with general manager and regional director
  • conduct human resource activities including interviewing, hiring, orientation, and employee feedback management

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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