Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
401k
Paid Time Off
Health Insurance
Medical insurance
Vision Insurance
Dental Insurance
Employee assistance program
Life insurance
Accidental death insurance
Pet insurance
short-term disability
Employee Discounts
Parking options
free meal during shift
recognition programs
Incentive programs
referral programs
growth opportunities
Job Description
Pelican Grand Beach Resort, located in the breathtaking Fort Lauderdale Beach area, is a premier luxury resort known for its Old Florida grandeur and impeccable guest experience. This upscale resort offers a unique blend of elegance, comfort, and a laid-back beach vibe that appeals to both leisure and business travelers. With a distinct emphasis on delivering exceptional service, the Pelican Grand Beach Resort is dedicated to creating memorable guest experiences through its dedicated and enthusiastic staff. The resort features stunning Atlantic Ocean views, lush tropical landscaping, and numerous amenities designed to provide guests with a relaxing and rejuvenating stay. The... Show More
Job Requirements
- Must be able to speak, read, write and understand English
- Must be able to facilitate effective communication
- Must possess basic computer skills
- Knowledge of proper table settings and service ware
- Flexibility to work varying schedules as required by the hotel business needs
- Physical ability to stand and move for up to 4 hours
- Ability to work in extreme temperatures ranging from -10°F to over 110°F
- Capability to lift food trays weighing up to 30 lbs regularly
- Ability to push and pull equipment weighing up to 150 lbs frequently
- Ability to bend, stoop, squat and stretch for cleaning and servicing tasks
- Manual dexterity to use and operate required equipment
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years experience as a food server in a full-service restaurant
- Customer service experience
- Must be minimum legal age to serve alcohol
- Food safety certification
- Basic computer skills
- Knowledge of appropriate table settings and service ware
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced team environment
- Flexibility to work varying schedules
Job Duties
- Take orders for and serve all room service requests using suggestive selling techniques
- Ensure station and table set-ups are complete and perform various side duties as assigned by the Food and Beverage Managers
- Maintain proper condition and cleanliness of dining areas and servicing equipment
- Attend all scheduled training sessions and meetings
- Provide guests with courteous, friendly, and efficient service
- Answer phones using appropriate verbiage
- Set up room service orders promptly and accurately
- Deliver food and beverage items to guest rooms and pool deck in a timely manner
- Set up and deliver all amenities as required
- Assist restaurant service staff as needed
- Explain menu items and upsell when appropriate
- Execute all financial transactions accurately
- Perform side work as assigned
- Collect and clear all trays from guest room floors
- Maintain service and sanitation standards according to health code regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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