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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $15.75
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
flexible scheduling
Employee assistance program

Job Description

The Hilton Garden Inn is a well-established hotel brand known for providing exceptional hospitality and comfortable accommodations to travelers worldwide. Managed by StepStone Hospitality, this hotel is a part of a globally recognized chain that combines quality service with modern amenities to ensure that every guest enjoys a memorable stay. The Hilton Garden Inn prides itself on its commitment to excellent customer service, attention to detail, and creating a welcoming atmosphere for all visitors.\n\nThis position as a Housekeeper at the Hilton Garden Inn offers a fantastic opportunity to join a dynamic and motivated team within a reputable hospitality management company.... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience preferred
  • Ability to lift and carry a minimum of 20 pounds
  • Physical capability to perform tasks involving pushing, bending, stooping, and reaching
  • Effective verbal and written communication skills in English
  • Ability to adhere to safety training and protocols
  • Strong attention to detail
  • Ability to follow hotel policies and procedures
  • Willingness to attend mandatory meetings
  • Ability to work flexible hours

Job Qualifications

  • High school education preferred
  • Relevant training and experience required
  • Excellent organizational skills
  • Strong multitasking ability
  • Effective communication skills in English
  • Ability to follow safety protocols
  • Ability to work well in a team environment
  • Knowledge of hotel operations preferred
  • Additional language ability preferred

Job Duties

  • Report to housekeeping office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift
  • Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies
  • Report any items missing from rooms and suites
  • Report all items in need of repair to supervisor and maintain equipment used in work
  • Protect guest safety and well-being
  • be courteous to all guests and co-workers
  • keep all doors closed when cleaning for safety and security purposes
  • All lost and found are to be taken to the housekeeping office as soon as they are found
  • Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
  • Ability to accurately report information
  • Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques
  • Ability to scrupulously follow all StepStone and hotel policies and procedures
  • Attend required meetings
  • Minimum lifting of 20 pounds
  • Pushing, bending, stooping, upward reaching, manual dexterity
  • Hearing, writing, reading
  • Minimum pulling of 20 pounds
  • Other duties may be assigned
  • Must have a comprehensive knowledge of all hotel departments and functions

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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