Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $20.80 - $1.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Medical
Dental
Vision
401k plan with company match
Paid Time Off
Paid holidays
Tuition Reimbursement
Paid training
free AAA membership
overtime
Monthly bonuses
Job Description
AAA in Charleston, WV is a well-established provider of roadside assistance services known for its dependable and empathetic approach to helping members in their times of need. As part of the American Automobile Association, AAA has earned a trusted reputation nationwide, offering a range of solutions including tire changes, jump starting car batteries, towing services, and more. This facility in Charleston, WV, serves a broad community and is committed to maintaining a strong presence through excellent customer service and operational reliability. The company nurtures a supportive, team-oriented environment where employees can grow and deliver top-tier roadside services. AAA balances its... Show More
Job Requirements
- Must be at least 21 years old
- Completion of a high school diploma or equivalent
- Possess and maintain a valid driver's license for the state where you reside and maintain all state and local licensing requirements
- Ability to pass a physical examination as required by Department of Transportation and/or Company policy
- 3 years of experience in an automotive/mechanical environment, or technical school or a minimum of 3 years of experience in a sales and/or customer service role is preferred
- Lift and carry equipment weighing up to 75 pounds
- Bend, kneel and balance to change tires, inspect and to push vehicles
- Use hand tools to provide service
- Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening
- Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle
- Communicate effectively in writing, verbally, via email and using assigned technology such as GPS
- Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required
Job Qualifications
- Completion of a high school diploma or equivalent
- Possess and maintain a valid driver's license for the state where you reside and maintain all state and local licensing requirements
- Ability to pass a physical examination as required by Department of Transportation and/or Company policy
- 3 years of experience in an automotive/mechanical environment, or technical school or a minimum of 3 years of experience in a sales and/or customer service role is preferred
- Communicate effectively in writing, verbally, via email and using assigned technology such as GPS
- Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required
- Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle
- Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening
Job Duties
- Provide lock-out, fuel delivery, battery jump starts and tire change services using established guidelines and quality control procedures
- Provide tow and recovery services using established guidelines and quality control procedures
- Sell, install, and test batteries, along with other battery warranty services for Members
- Communicate with members effectively to keep them informed and to ensure their safety
- Make sound decisions regarding the safe service of vehicles and to accommodate member needs
- Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required
- Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met
- Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand
Restaurant and hotel hiring made simple with OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: