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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive health & wellness benefits, 401(K) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
training & development opportunities, career growth
Tuition Reimbursement
Employee Hotel Rates, other discounts, perks and more
Job Description
Loews Miami Beach Hotel is a renowned oceanfront resort located in the heart of South Beach. Recently enhanced by a $50 million renovation, this iconic hotel offers guests an unparalleled experience characterized by luxury, sophistication, and a vibrant oceanfront atmosphere. Established in 1960 as part of Loews Hotels, a prestigious company operating diverse hotels and resorts across the United States, this property blends classic charm with modern elegance. Loews Hotels is recognized for fostering a diverse and inclusive work environment, emphasizing employee growth, belonging, and impactful careers across a variety of disciplines including Guest Services, Finance, Culinary, and IT. The... Show More
Job Requirements
- College degree in hospitality management or related equivalent experience
- Previous hotel revenue management experience
- Thorough understanding of hotel operations either through education or prior work experience
- Analytical thinker able to break down complex situations, analyze, explain, and suggest strategy ideas and changes/improvements to senior leadership
- Excellent computer skills with advanced experience in Microsoft Office applications especially Microsoft Excel
- Excellent written and oral English communication skills and telephone etiquette
- Able to type 25+ wpm
- Flexible to work any shift including weekends and holidays
- Previous hotel operations experience
- Previous supervisory experience
- Proficient with Opera PMS, Delphi.fdc and IDeaS G3 or equivalent systems
Job Qualifications
- A relationship builder with a dynamic approach to developing connections
- An analytical thinker who is able to break down complex situations, analyze, explain, and suggest strategy ideas & changes/improvements to senior leadership
- An assertive leader who confidently defends a point of view and becomes a driving force for change when needed
- Agile in multi-tasking and able to make sound decisions based on available information
- A continually curious forward thinker who loves to learn and find creative solutions
- Experience: Previous Hotel Revenue Management experience
- A thorough understanding of Hotel Operations, either through education or through prior work experience
- Analytical thinker
- able to break down complex situations, analyze, explain, and suggest strategy ideas & changes/improvements to senior leadership
- Excellent computer skills
- advanced experience with Microsoft Office applications, specifically Microsoft Excel
- Must have excellent written and oral English communication skills and telephone etiquette skills
- Must be able to type 25+ wpm
- Must be flexible to work any shift, including weekends and holidays, if required
- Previous hotel operations experience
- Previous supervisory experience
- Proficient with Opera PMS, Delphi.fdc and IDeaS G3 (or equivalent systems)
- Education: College degree in Hospitality Management or related equivalent experience
Job Duties
- What We're Looking For: The Revenue Manager supports the (Area) Director of Revenue Management in implementing Revenue Management efforts with the overall objective of driving profitable hotel revenue and increasing market share
- Job responsibilities include, but are not limited to, running and supervising the daily on-property Revenue Management processes for the hotel, setting & executing pricing strategy, inventory management, Group block management, and conducting meetings such as Group Business Review, Group Pickup and Revenue Strategy Meetings
- Detail oriented, organized and able to prioritize work load
- Oversee daily Revenue Management processes for the hotel such as running & distribution of reports, pricing and inventory management
- Manage Definite Groups, including:
- Complete the Group Forecast
- Create Group Plug forecast (based on rooms and meeting space availability)
- Review and Update Definite group wash weekly for monthly forecasts
- Present Group forecast to DOSM/DORM/DOS
- Evaluate and Approve requests for additional rooms from Sales, Event Managers and Group DSAs
- Ensure accuracy of Turnovers / Addendums turned by Group Desk
- Conduct Group Pickup Meeting and assist and direct Analyst on managing the daily group cut-offs
- Oversee Group Strategy, including:
- Review, analyze and edit MARs, Transient Protected and IDeaS Group Pricing seasons
- Provide Group Displacement Analysis and Follow Up for Outstanding Business Review decisions
- Participate and Provide Analytics for Daily Business Review
- Run the meeting in the absence of the DORM
- Attend and participate in Revenue Meeting, and run the meeting in the absence of the DORM
- Monitor IDeaS G3 to approve recommended rates, length-of-stay patterns, and Demand analysis
- review with DORM & DOSM
- Incorporate data from TravelClick BI tools into hotel's Revenue Strategies
- Analyze Weekly and Monthly STAR Reports and apply lessons learned to future months and years
- Implement '13th Month' strategies so that inventory rolling into the 365-day booking window is selling with the correct rates and restrictions
- Implement Special Event strategies as necessary
- Approve Favor Rate requests
- Assist with monthly Forecast and annual Budget
- Assist with renovation displacement scenarios
- Assist in Management and development of Revenue Analyst
- Liaise with the Front Desk on Upsell strategy
- Champion Revenue Management thinking and processes across all departments in the hotel
- Ad-hoc analysis as necessary
- Cover DORM duties in their absence (with support from RDORM and CDORM)
- Attends all appropriate hotel meetings and training sessions
- Revenue Analyst
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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