Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, along with a strong online presence at Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels specializes in arts and crafts supplies, framing, and creative educational experiences. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels is recognized as the best place for all things creative, continually fostering a dynamic environment where creativity and community thrive. The company places a high priority on employee... Show More
Job Requirements
- High school diploma or equivalent
- Previous event coordination experience preferred
- Retail or customer service experience required
- Ability to stand for long periods
- Ability to lift heavy boxes and access high shelves using ladders
- Strong communication and interpersonal skills
- Ability to interact positively with customers and team members
- Capable of performing physical tasks such as bending, carrying, and stretching
- Availability to work nights, weekends, and early mornings as needed
Job Qualifications
- Experience planning and coordinating events especially children’s parties
- Excellent communication skills including verbal, written, and listening
- Strong organizational and interpersonal skills
- Creative problem-solving abilities
- Retail and/or customer service experience
- Ability to engage and work effectively with guests of all ages
- Energetic and enthusiastic personality
- Experience working with children and children’s events
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages to create fun and creative environments
- Demonstrate and instruct craft projects and activities such as face painting
- Facilitate party add-ons like goody bags and balloons
- Communicate effectively with clients and team members regarding event details
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction and uphold cleanliness and safety standards before, during, and after events
- Assist customers with shopping and locating products
- Provide fast and friendly checkout service
- Promote and enroll customers in rewards and credit card programs
- Educate customers about Voice of Customer surveys
- Support omni-channel retail processes such as BOPIS and SFS
- Participate in unloading trucks, stocking, and merchandising
- Maintain merchandise recovery and execution of planograms
- Support safety and shrink prevention programs
- Adhere to all standard operating procedures and policies
- Model positive behavior and respect in the workplace
- Cross-trained in custom framing sales and production
- Participate in daily store cleanliness including sweeping, vacuuming, and restroom maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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