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Nordstrom, Inc.

Retail Cashier & Sales Floor Support - University Commons Rack

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.10 - $17.80
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom Rack is a prominent off-price retail division of Nordstrom, Inc., known for offering high-quality brand-name apparel, accessories, shoes, and home goods at significant discounts. With a reputation for excellent customer service and a vibrant shopping environment, Nordstrom Rack serves customers looking for premium merchandise at great prices. The company operates numerous store locations across the United States, providing an energized retail experience that blends style, value, and quality. Nordstrom Rack is part of a larger family of Nordstrom brands and prides itself on a strong commitment to customer service and employee satisfaction. As an off-price retailer, Nordstrom Rack emphasizes... Show More

Job Requirements

  • Clear effective communication with strong interpersonal skills
  • Accountability initiative and a high level of ownership
  • Organizational skills attention to detail and ability to prioritize multiple tasks in a fast-paced environment
  • Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (stock support or fulfillment role)
  • Ability to work a flexible schedule based on business needs

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous retail or customer service experience is a plus
  • Strong interpersonal and communication skills
  • Ability to work effectively in a fast-paced team environment
  • Basic computer skills and technology proficiency
  • Ability to prioritize multiple tasks effectively
  • Ability to follow directions and work independently when needed

Job Duties

  • Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
  • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
  • Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
  • Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Demonstrate expertise in all technologies used in the store environment
  • Defuse customer situations and provide resolutions in a timely and effective manner
  • Receive unload freight unpack and deliver newly arrived merchandise to selling departments
  • Fulfill customer orders in a timely manner following quality standards
  • Prepare and ship customer’s orders following quality packing and shipping standards
  • Utilize inventory management systems to scan process and research merchandise shipments in accordance with our inventory control processes
  • Assist in maintaining clean and organized selling floors and stockrooms
  • Provide general support to the store e g set up special events organize backroom markdowns and relocate store fixtures

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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