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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.82 - $29.31
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
401k plan with company match
Paid Time Off
paid company holidays
volunteer opportunities
free AAA membership
Continual learning reimbursement
Job Description
AAA Club Alliance (ACA) is a reputable and established organization dedicated to providing top-tier membership services and retail experiences in the automotive and travel assistance sector. With a rich history of serving millions of members across the country, ACA stands out for its commitment to quality, customer satisfaction, and innovation in its product and service offerings. The company prides itself on fostering a welcoming and inclusive work environment where diversity of backgrounds and experiences is valued as a key driver of its success. Through its dedication to excellence, ACA continues to expand its reach and impact, offering employees stable career... Show More
Job Requirements
- Required previous sales and customer service experience, particularly in a cash handling position
- Showcase effective written and oral communication skills
- Navigate multiple websites and programs with ease
- Notary Public designation or willingness to obtain with 6 months of employment
- High school diploma or equivalent required
- Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings
- Ability to obtain necessary Membership license or others as required
Job Qualifications
- Previous sales and customer service experience, particularly in a cash handling position
- Effective written and oral communication skills
- Proficiency in navigating multiple websites and programs
- Willingness to obtain Notary Public designation within 6 months of employment
- High school diploma or equivalent
- Ability to pass pre-employment and post-employment screenings including criminal, drug, and state and/or vendor specific screenings
Job Duties
- Handle payments for all store transactions efficiently and accurately
- Reconcile daily transactions and prepare bank deposits at the end of each shift
- Greet and assist customers, ensuring their needs are met promptly and courteously
- Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals
- Process passport photos and issue International/Inter-American Driving Permits as required
- Serve as backup by assisting in the functions of Tag and Title, and IDEMIA services if applicable
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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