Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid life insurance
short term disability
long term disability
401(k) with employer contribution
Paid Time Off
Job Description
Jersey Mike's is a renowned, award-winning, locally owned multiunit franchise that has built a reputation for delivering high-quality subs and exceptional customer service. As a family-owned business, Jersey Mike's takes pride in its community-focused approach, fostering a supportive, compassionate work environment that emphasizes the growth and success of its team members. With a commitment to excellence in both the product and the customer experience, Jersey Mike's continues to expand its footprint and seek out talented individuals to join its dynamic management team.
The management position at Jersey Mike's offers a unique opportunity to lead a thriving restaurant unit within t... Show More
The management position at Jersey Mike's offers a unique opportunity to lead a thriving restaurant unit within t... Show More
Job Requirements
- Must be 18 years of age or older
- Have a food handler's permit or obtain one within 30 days of starting
- High school diploma or equivalent
- Service oriented with customers and team members
- Good communication skills
- Ability to handle service issues professionally
- Take initiative and problem solve
- Basic math skills
- Ability to work a minimum of 47 hours per week
- Ability to stand for long periods
- Ability to bend and stoop
- Ability to work around heat
- Ability to work in close quarters
- Ability to move throughout the restaurant
- Ability to lift up to 50 pounds
- Ability to work with various cleaning products
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or restaurant management preferred
- Proven leadership and team management skills
- Ability to communicate effectively with customers and employees
- Strong problem-solving and decision-making abilities
- Basic math skills
- Service-oriented with a focus on guest and team member satisfaction
- Ability to motivate and coach employees toward performance goals
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Work independently and use own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback (positive and corrective) to motivate and improve the performance of all employees
- Evaluate employees performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- Make employment decisions regarding: hiring, discipline, advancement, termination, compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Identify and develop local restaurant marketing strategies to maximize sales
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mike's policies and procedures
- 100% attendance, working a minimum of 47 hours per week
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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