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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Career advancement potential
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality ingredients and commitment to superior customer service. Established with a mission to provide customers with a memorable dining experience, Wendy's has grown into one of the leading quick-service restaurants worldwide. The company prides itself on a friendly, engaging work environment that attracts passionate individuals dedicated to delivering excellence in every aspect of their operations. Operating over thousands of locations, Wendy's continues to innovate and adapt to changing consumer preferences, ensuring sustained growth and a strong market presence.
The Restaurant Manager role at Wendy's in St J... Show More
The Restaurant Manager role at Wendy's in St J... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a supervisory or management role preferred
- Ability to work flexible hours including evenings and weekends
- Strong organizational and time management skills
- Good physical stamina to manage restaurant operations
- Excellent verbal and written communication skills
- Ability to work well under pressure
- Knowledge of food safety regulations
- Willingness to learn and adapt to company procedures and policies
Job Qualifications
- High school diploma or equivalent
- Prior experience in restaurant management preferred
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to manage budgets and analyze financial statements
- Proficient in scheduling and labor cost management
- Knowledge of food safety and sanitation standards
- Skilled in training and developing staff
- Ability to maintain high standards of customer service
- Capable of handling multiple tasks in a fast-paced environment
- Basic computer skills for administrative tasks
- Problem-solving and conflict resolution abilities
Job Duties
- Manage labor costs by evaluating labor needs against projected sales during the shift
- Review monthly budget and profit and loss statements
- Promote customer satisfaction to build sales
- Monitor crew prep, production, and procedural execution to manage costs
- Track waste levels using established procedures
- Communicate sales and profit issues to General Manager or District Manager
- Assist in executing restaurant sales and profits plans
- Monitor food costs to reduce waste and theft
- Monitor product quality by engaging with customers and evaluating crew performance
- Take service times and assess efficiency
- Train crew on customer service and courtesy
- Take corrective action to improve service times
- Train crew to solicit customer feedback
- Establish and communicate daily sales goals
- Train crew to maintain cleanliness during shifts
- Follow and enforce restaurant cleaning plans
- Direct cleaning corrections
- Train crew on new products and position skills
- Assist in training new managers
- Use Crew Orientation and Training process
- Cross-train crew for coverage
- Recognize high-performing crew members
- Follow prep and production flowcharts
- Monitor inventory for product availability
- Complete physical inventory
- Manage weekly food deliveries
- Secure cash, product, and equipment
- Follow established restaurant priorities and plans
- Ensure standards and procedures are properly executed during shifts
- Manage shift to achieve quality, service, and cleanliness standards
- Take proactive actions for issues
- Follow Operations manual procedures
- Maintain safe working conditions
- Comply with cash control policies
- Report accidents
- Address health department operational issues
- Use "Managing Better Shifts" guidelines
- Perform administrative duties
- Write crew schedules
- Ensure compliance with crew benefits standards
- Follow Preventative Maintenance Program
- Train crew for equipment maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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