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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,500.00 - $62,900.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Settlers Hospitality is a distinguished collection of hospitality brands that includes boutique hotels, diverse restaurants, distinctive event venues, and lifestyle offerings. Known for delivering authentic and independent experiences, Settlers Hospitality places a strong emphasis on guest-centric hospitality paired with local flavors that capture the unique essence of each location they serve. The company’s philosophy is deeply rooted in providing high standards of service that not only meet but exceed the expectations of every guest. With a reputation for excellence and innovation in the hospitality sector, Settlers Hospitality continues to expand and enrich its portfolio, fostering a vibrant culture that values... Show More
Job Requirements
- 5 years of experience managing restaurants preferred
- High school diploma
- RAMP Manager certification or willingness to obtain
- ServSafe certification or willingness to obtain
- Strong commitment to excellence in customer service
- Commitment to and knowledge of NEPA sourced food and beverage preferred
- Excellent communication skills
- Positive attitude and commitment to do whatever it takes
- Demonstrated ability to manage sales, labor costs, COGs
- Proficiency in Open Table, Paylocity, Symphony preferred
- Must be able to work nights, holidays, and weekends
- Ability to lift up to 50 pounds
Job Qualifications
- 5 years of experience managing restaurants preferred
- High school diploma
- Strong commitment to excellence in customer service
- Commitment to and knowledge of NEPA sourced food and beverage preferred
- Excellent communication skills
- Positive attitude and commitment to do whatever it takes
- Demonstrated ability to manage sales, labor costs, COGs
- Proficiency in Open Table, Paylocity, Symphony preferred
- Must be able to work nights, holidays, and weekends
- Ability to lift up to 50 pounds
Job Duties
- Lead all aspects of restaurant and wholesale operation
- Collaborate with senior directors to establish vision and launch restaurant and wholesale accounts
- Collaborate with other property managers to execute project launch
- Partner with Senior Director of F&B to lead sales strategy and achieve financial targets
- Hire, train, and supervise a restaurant and bar staff to ensure the flawless execution of fine dining standards across all day parts, including working opening and closing shifts or covering staff absences when necessary
- Ensure proper food handling, alcohol management, cash handling, and workplace safety
- Perform the role of host, server, barista, cashier and/or bartender when business needs require
- Assist guests with advance orders and honoring special requests, finding ways to maximize guest count while preserving the quick service dining experience
- Address and resolve customer concerns, finding opportunities to 'surprise and delight' guests
- Demonstrate excellent communication skills
- be responsive to phone calls, texts, and emails
- Troubleshoot problems with point-of-sale systems
- Establish and maintain the order and inventory of alcohol
- Ensure compliance standards are met for all aspects of restaurant
- Develop and execute a sales plan to meet or exceed budget
- Assume full responsibility for Entire P and L and the locations profitability
- Collaborate and work with the culinary teams to achieve the vision for the concept and wholesale programs
- Manage staffing and scheduling including assisting in payroll preparation, in part by ensuring staff is properly clocking in/out and schedules are adhered to and labor costs are maintained within budget
- Manage financial results for expenses such as COGS on food, retail and beverages, Front of House (FOH) labor %s and bar/restaurant supplies within company and industry standards
- Grow guest counts through exceptional service, word-of-mouth advertising, sales blitzing and community engagement
- Performing Manager on Duty (MOD) coverage
- Lifting, bending, pushing, pulling up to 50 pounds
- Executing other related duties as assign or needs require
- Make all systems scalable to operate multiple locations
- Develop, track and initiate a wholesale sale strategy with regular emphasis on maintaining existing accounts and building new accounts
- Executing other related duties as assign or needs require
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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