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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
flexible scheduling
Job Description
Dunkin' is a leading global coffee and baked goods chain, known for its delicious offerings and commitment to quality and customer service. Established as a franchise, Dunkin' operates thousands of restaurants worldwide, emphasizing operational excellence, brand consistency, and excellent guest experiences. The company fosters a collaborative and supportive work environment, promoting leadership development, professional growth, and employee satisfaction. With a focus on innovation and community engagement, Dunkin' continues to be a preferred destination for customers seeking great-tasting beverages and fresh food items quickly and conveniently.
As a Restaurant Manager at Dunkin', you will play a pivotal role in ensurin... Show More
As a Restaurant Manager at Dunkin', you will play a pivotal role in ensurin... Show More
Job Requirements
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management skills
- Previous leadership experience in retail, restaurant or hospitality
- Ability to stand for long periods
- Ability to perform repetitive motions including bending, stooping and reaching
- Ability to lift packages if applicable
- Ability to work in a small space
- Willingness to wear headset if applicable
Job Qualifications
- Previous leadership experience in retail, restaurant or hospitality
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management skills
- College degree preferred
- Strong analytical skills and business acumen
- Ability to train and develop a team
- Guest focused
- Time management skills
- Problem-solving skills
- Ability to motivate others
- Willingness to learn and embrace change
- Strong communication skills
Job Duties
- Perform responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Ensure brand standards, recipes and systems are executed
- Create and maintain a guest focused culture
- Review guest feedback and implement action plans
- Communicate restaurant priorities, goals and results
- Execute new product roll-outs including training, marketing and sampling
- Maintain a safe, secure, and healthy environment
- Control costs to maximize profitability
- Complete inventory periodically
- Complete weekly labor schedules
- Complete vendor orders
- Conduct self-assessments and action plans
- Ensure restaurant budget is met
- Manage cash over/short and cash management policy compliance
- Engage with field operations team
- Recruit, hire, onboard and develop team members
- Plan, monitor, appraise and review employee performance
- Coach team members to drive sales and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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