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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $60,000.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Dental Insurance
employee discount
Paid Time Off
Paid training
Vision Insurance
Job Description
Twin Peaks is a vibrant and distinctive full-service restaurant chain known for its bold atmosphere, rugged charm, and commitment to delivering high-quality food and beverages alongside exceptional hospitality. Rooted in a deep sense of adventure, Twin Peaks invites guests to indulge in a scenic dining experience complemented by unique surroundings and a memorable ambiance. The company has established multiple locations in the Houston, TX area including its Beaumont location, providing career opportunities across a thriving and expanding market.
At Twin Peaks, employees are part of a team dedicated to upholding the brand's promise of excellence through innovative service and ... Show More
At Twin Peaks, employees are part of a team dedicated to upholding the brand's promise of excellence through innovative service and ... Show More
Job Requirements
- Must have substantial experience managing high-volume restaurants or bars
- Ability to carry out multi-step instructions
- Ability to handle changing situations with many variables
- Ability to perform mathematical computations related to cash handling and deposits
- Completion of required food and alcohol service training
- Effective communication in English
- High school diploma
- Knowledge of office software such as MS Word and Excel
- ServSafe certification
Job Qualifications
- Prior management experience in high-volume restaurant concepts
- Ability to execute high standards in food and beverage quality
- Exceptional people skills
- Strong work ethic
- Experience managing full-service restaurant functions including food planning, purchasing, sanitation, security, personnel management, and recordkeeping
- Ability to apply common sense to multi-step instructions
- Effective communication skills in English, Spanish skills are a plus
- High school diploma
- Proficient in MS Word and Excel
- ServSafe certification
Job Duties
- Manage shifts which includes decision making, scheduling, planning while upholding standards, product quality and cleanliness
- Ensure a safe working and guest environment to reduce the risk of injury and accidents
- Provide daily direction to employees regarding operational and procedural issues
- Ensure positive guest experience in all areas, respond to complaints and take appropriate actions
- Investigate and resolve complaints concerning food quality and service
- Effectively teach, motivate, coach, and discipline staff
- Maintain a fun, playful atmosphere free of intimidation, discrimination, harassment, and poor performance
- Train and develop hourly employees, providing and documenting regular coaching and evaluation
- Ensure Steps of Service are followed and motivate front of house staff
- Recruit staff who meet Twin Peaks Image and Costume Standards
- Hire, supervise, counsel, and train hourly employees and maintain documentation
- Maintain organized and updated training schedules and materials
- Create daily shift schedules in accordance with company policy
- Complete accident/incident reports promptly
- Ensure all financial and payroll tasks are completed accurately and on time
- Estimate food and beverage costs and manage purchasing and inventory control
- Supervise portion control and minimize waste
- Ensure compliance with operational standards, policies, and laws
- Maintain professional restaurant image and ensure responsible alcohol service
- Dedicate effort to making Twin Peaks the best restaurant of its class
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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