Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $85,000.00
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Flexible spending account
Employee assistance program
Dining Discounts
Job Description
Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. It is widely credited with the rise of contemporary Asian-American cuisine by the New York Times and has been named the most important restaurant in America by Bon Appetit magazine. Since its inception, Momofuku has expanded significantly and operates several restaurants in major cities including New York, Los Angeles, and Las Vegas. In addition to its restaurants, Momofuku also produces Momofuku Goods, a line of restaurant-grade culinary products designed for home cooks, which further establishes the brand's influence in the... Show More
Job Requirements
- Minimum 2 years restaurant management experience
- valid Food Handler’s Certification
- available to work nights, holidays and long days
- excellent communication skills
- ability to remain calm under pressure
- experience with Toast, Tripleseat, OpenTable preferred
- positive attitude and willingness to learn
- adaptable and team-focused
- able to lift up to 50 pounds
- able to perform physical demands including seeing, hearing, speaking, reaching, sitting, standing, bending, and moving intermittently during working hours.
Job Qualifications
- Minimum 2 years of restaurant management experience in a high volume, upscale to fine dining restaurant
- valid Food Handler’s Certification
- experience with Toast, Tripleseat, OpenTable strongly preferred
- team-focused mindset and empathetic approach to collaboration
- available to work nights, holidays and long days as necessary
- a positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills
- excellent communication, organizational, and interpersonal skills
- adaptable and possesses the skill to remain calm under pressure and resolve guest conflict
- willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
- experience working with an extensive beverage program in a sales-focused role
- proven ability to support all administrative tasks relating to the front of house, including but not limited to financial reports, scheduling, facilities maintenance, and Health Department checks
- continued self-education and expansion of beverage and service knowledge, with a proven track record of converting the knowledge into full team trainings for team member education and development
- a proven track record of dependability, a continuous focus on learning and development, and a history of consistently and successfully fulfilling all role responsibilities.
Job Duties
- Interview, assess, and select employees for employment with AGM/GM
- facilitate coaching, feedback, counseling opportunities, and disciplinary discussions with employees
- assist with training of all new hires and existing employees and training materials generation
- assist in executing new restaurant initiatives and service protocols through staff training
- ensure that all team members are trained and follow all safety and DOH sanitation policies and procedures, and follow grooming standards
- direct daily work activities of all scheduled employees, including but not limited to floor plans, section assignments, and side work
- provide support to employees with any and all guest-related issues
- work alongside the culinary team to provide a hospitality and memorable experience to all guests
- personalize service by leading by example
- monitor and make sure quality of food and beverages is at its highest
- master OpenTable and Toast POS, being able to provide assistance and/or troubleshooting
- perform administrative tasks including but not limited to end-of-shift analysis, financial reports, scheduling, facilities maintenance, and Health Department checks
- assist with inventories if requested by GM and AGM – beverage, china/glassware/silverware
- focus on a specifically assigned area of restaurant needs that require attention when requested by the General Manager – such as beverage, wine sales, service, etc.
- lead pre-service, using various tactics to drive engagement
- perform any tableside service
- enforce federal, state, and local laws, including health and labor regulations
- monitor and ensure the accuracy of menus, wine lists, beer and house cocktail lists, and POS postings
- manage and monitor Avero reports regarding the daily performance of the restaurant
- suggest promotions and bring revenue-increasing ideas, train staff on upselling, build guest loyalty by touching every single table, and monitor schedules and actual hours worked
- assist in managing and monitoring the tip pool as directed by the General Manager and Payroll Team
- follow up on all needed repairs immediately by informing GM and AGM or directly calling appropriate maintenance persons
- attend all necessary meetings scheduled by the General Manager, Director of Operations, or Home Base
- actively respond to all company/operation emails whenever possible and always in a professional manner.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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