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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $21.50
Work Schedule
Flexible
Weekend Shifts
Benefits
comprehensive benefits
free employee parking
competitive hourly wage
Part time schedule
Afternoon shifts
weekend availability
Job Description
SSP America operates several restaurants throughout Boston Logan International Airport, providing travelers with a variety of high-quality dining options. As a leading restaurateur in major transportation hubs, SSP America is committed to delivering exceptional customer experiences in fast-paced, dynamic environments. The company values teamwork, customer service excellence, and offers various opportunities for career growth within the hospitality industry. Known for its diverse culinary concepts and service standards, SSP America fosters an inclusive and supportive workplace culture, ensuring that every team member feels valued and empowered. Their presence throughout Boston Logan International Airport places them at a vibrant intersection of global... Show More
Job Requirements
- Six months experience working in customer service, retail, hospitality or food service environment
- High school diploma preferred
- Verbal and written communication in French and English
- Experience in dealing with problems involving customer service
- Ability to multitask and stay organized in a busy environment
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops
- Ability to remember, recite, and promote the variety of menu items
- Availability to work flexible shifts including evenings, weekends, and holidays
- Ability to stand for long periods of time
Job Qualifications
- Six months experience working in customer service, retail, hospitality or food service environment
- High school diploma preferred
- Verbal and written communication skills in French and English
- Experience dealing with customer service problems
- Ability to multitask and stay organized in a busy environment
- Basic mathematical skills necessary to operate a cash register and handle transactions
- Ability to remember, recite, and promote the variety of menu items
- Availability to work flexible shifts, including evenings, weekends, and holidays
- Ability to stand for long periods of time
Job Duties
- Greet all guests in a courteous and professional manner and escort them to their table
- Manage the seating chart and coordinate table assignments for smooth service flow
- Assist guests with children and special needs, as required
- Present menus, answer questions and offer suggestions regarding food and service
- Inform servers and management of special needs and/or potential problems with guests
- Clear and reset counters or tables at conclusion of each course
- Ensure complete guest satisfaction
- Thank guests as they leave and ensure they had a great experience
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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