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Shake Shack logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $74,984.00 - $96,449.60
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Development and growth opportunities

Job Description

Shake Shack is a globally recognized hospitality brand renowned for its commitment to quality food, exceptional customer service, and community engagement. Originating from a humble hot dog cart in New York City’s Madison Square Park, Shake Shack was established by Danny Meyer, Founder and CEO of Union Square Hospitality Group. Known for pioneering new standards in fast casual dining, Shake Shack quickly transformed from a local favorite into a thriving international chain that stands out through its dedication to community, sustainability, and hospitality excellence. The company's mission is to Stand For Something Good by focusing on their employees, guests, and... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience
  • Strong leadership and coaching abilities
  • Working knowledge of restaurant operations and health codes
  • Experience managing budgets and payroll
  • Food handler certification preferred
  • Ability to work flexible hours
  • Excellent interpersonal and communication skills

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the Shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of P&L responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • Manage inventory, quality, and safety protocols
  • Meet and exceed financial and profitability goals by managing budget
  • Maintain top-notch standards of excellence and hospitality
  • Drive sales and profits while developing people
  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • Manage payroll and scheduling
  • Promote the brand in the local community through word-of-mouth and restaurant events

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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