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Shake Shack logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $78,062.40 - $100,484.80
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
Flexible spending account
Dependent Care Account
development opportunities

Job Description

Shake Shack is a globally recognized hospitality brand that has revolutionized the fast-casual dining industry with its commitment to quality, community, and hospitality excellence. Founded by Danny Meyer, Chairman and CEO of Union Square Hospitality Group, Shake Shack started in New York City’s Madison Square Park as a humble hot dog cart. It quickly became a cultural icon due to its dedication to high-quality food, outstanding customer service, and community impact. Today, Shake Shack boasts a rapidly expanding network of restaurants worldwide, renowned for its inviting atmosphere, innovative menu, and dedication to sustainable business practices. The company’s philosophy, "Stand For... Show More

Job Requirements

  • Minimum high school diploma or equivalent
  • minimum 3 years of restaurant general management experience
  • knowledge of restaurant operations including personnel management, food planning, purchasing, sanitation and health codes
  • experience managing budgets and payroll
  • food handler certification preferred
  • ability to work flexible hours
  • strong leadership and communication skills
  • ability to train and motivate team members
  • commitment to hospitality excellence

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to learn and train others on all aspects of the Shack operations
  • demonstrated ability to champion hospitality and motivate team members
  • strong leadership skills with a focus on coaching and achieving excellence
  • knowledgeable in all financial aspects of business operations
  • minimum 3 years of profit and loss responsibilities
  • food handler certification preferred
  • willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • manage inventory, quality, and safety protocols
  • meet and exceed financial and profitability goals by managing budget
  • maintain top-notch standards of excellence and hospitality
  • drive sales and profits while developing people
  • implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • manage payroll and scheduling
  • promote the brand in the local community through word-of-mouth and restaurant events

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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