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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
KFC is one of the world’s largest and most recognized fast-food brands, known for its signature fried chicken and commitment to delivering high-quality food and excellent customer service. The brand operates through a network of franchised restaurants worldwide, each independently owned and operated. KFC’s franchisees uphold rigorous standards to ensure consistency and quality while fostering a positive and supportive working environment for their employees. With a rich history, global presence, and a passionate community known as the KFC Family, the organization focuses on nurturing growth, leadership, and dedicated teamwork within each restaurant location.
The role of Restaurant General... Show More
The role of Restaurant General... Show More
Job Requirements
- High school diploma or equivalent
- Previous restaurant management experience preferred
- Strong leadership skills
- Excellent verbal and written communication
- Ability to mentor and train team members
- Ability to manage payroll and employee documentation
- Must be able to perform physical tasks such as heavy lifting and extended standing
- Capable of working in a fast-paced environment
- Ability to maintain confidentiality of company information
Job Qualifications
- High school diploma or equivalent
- Previous management experience in the restaurant or food service industry preferred
- Strong leadership and team-building skills
- Excellent communication and interpersonal skills
- Ability to train, mentor and develop others
- Knowledge of payroll and employee administrative processes
- Understanding of safety and sanitation regulations
- Goal-oriented with a focus on customer service
- Ability to work under pressure in a fast-paced environment
Job Duties
- Ownership of your restaurant's success metrics and lead restaurant team to reach goals
- Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
- Grow and mentor your KFC family through training, development and onboarding new team members
- Lead communications of your team's goals, upcoming promotions, business updates, etc
- Inspire the overall positive and collaborative family environment
- Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
- Reviewing and submitting payroll
- Completing employee new hire paperwork
- Completing employee change forms and termination forms
- Ensure the store is operated in a safe and clean manner at all times
- Ensure work schedules are adequate to meet customer service requirements but are also cost effective
- Ensure that the store is operated in compliance with Company policies and procedures
- Daily record keeping of the store financial and production activities
- Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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