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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
KFC is one of the world’s largest and most recognized fast-food brands, renowned for its delicious fried chicken and commitment to quality, service, and cleanliness. As a global leader in the quick-service restaurant industry, KFC operates thousands of locations worldwide, each dedicated to delivering an exceptional guest experience. The brand’s success is built on a foundation of passionate teamwork, continuous improvement, and community involvement. KFC franchise restaurants are independently owned and operated, which allows for a uniquely local approach to management while maintaining the high standards and core values set by the global KFC brand. Working at KFC means joining... Show More
Job Requirements
- high school diploma or equivalent
- previous management experience in quick-service restaurant or similar environment
- strong leadership and team-building skills
- excellent communication and interpersonal skills
- ability to handle payroll and employee documentation
- physical ability to lift weights ranging from 25 to 85 pounds
- capacity to stand for long periods
- must maintain confidentiality and handle cash responsibly
- punctual attendance
- willingness to work in fast-paced and sometimes confined settings
- understanding of safety procedures around hot kitchen equipment
Job Qualifications
- Leads by example with high standards in customer service, food quality and cleanliness
- True business partner and has an ownership mindset relating to business results
- Goal-oriented leader that enjoys a fast-paced environment
- Deep appreciation and commitment to customer service and our guest's experience
- Punctual attendance
- A smile and enthusiasm are required
- Some heavy lifting may be required (range 25-85 pounds)
- Extended standing
- Hearing in normal range must be present due to auditory alarms for some cooking equipment
- Cash handling and counting may be required
- Reading of menus, manuals and training aids required
- Manual dexterity in packing food containers and cleaning
- Ability to work with others in somewhat confined space
- Maintaining safety around high temperature equipment, boiling water and hot shortening
- Capable of maintaining the confidentiality of Company operating procedures and operating results
Job Duties
- Ownership of your restaurant's success metrics and lead restaurant team to reach goals
- Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
- Grow and mentor your KFC family through training, development and onboarding new team members
- Lead communications of your team's goals, upcoming promotions, business updates, etc
- Inspire the overall positive and collaborative family environment
- Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
- Reviewing and submitting payroll
- Completing employee new hire paperwork
- Completing employee change forms and termination forms
- Grow and mentor your KFC family through training, development and onboarding new team members
- Ensure the store is operated in a safe and clean manner at all times
- Ensure work schedules are adequate to meet customer service requirements but are also cost effective
- Ensure that the store is operated in compliance with Company policies and procedures
- Daily record keeping of the store financial and production activities
- Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources
- Mentors and coaches team effectively through training and development resources
- Builds a team through selecting and onboarding new hires
- Takes absolute pride in everything you do
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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