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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
on the job training
Career development opportunities

Job Description

KFC, one of the world's largest and most recognized fast-food brands, operates thousands of restaurants globally, serving millions of customers daily with their iconic fried chicken and other menu offerings. As a renowned leader in the quick-service restaurant industry, KFC prides itself on delivering exceptional guest experiences through friendly service, clean dining environments, and consistently fresh meals. Each KFC unit is often independently owned and operated by franchisees who uphold the brand's high standards. Employment with these franchisee-owned locations offers individuals the chance to become part of a vibrant, supportive KFC family where growth, leadership, and customer satisfaction are paramount.Show More

Job Requirements

  • High school diploma or equivalent
  • Prior management experience in food service or retail
  • Ability to perform physical tasks including heavy lifting and extended standing
  • Ability to work in confined spaces
  • Good hearing and manual dexterity
  • Ability to handle cash accurately
  • Strong communication skills
  • Punctual and reliable
  • Ability to maintain confidentiality
  • Positive attitude with enthusiasm

Job Qualifications

  • Leadership experience in restaurant or related customer service industry
  • Strong interpersonal and communication skills
  • Ability to mentor and develop team members
  • Proven capability to manage operational metrics and financials
  • Experience with payroll and employee administration
  • Knowledge of safety and sanitation standards
  • High school diploma or equivalent
  • Ability to thrive in a fast-paced environment

Job Duties

  • Own restaurant success metrics and lead team to reach goals
  • Lead guest experiences including friendly interactions, cleanliness, and fresh meals
  • Grow and mentor the KFC family through training, development, and onboarding
  • Communicate team goals, promotions, and business updates
  • Inspire a positive and collaborative team environment
  • Partner with other general managers and area leaders to advance the business
  • Review and submit payroll
  • Complete new hire paperwork
  • Process employee change and termination forms
  • Ensure safe and clean store operations
  • Manage work schedules to meet service and cost objectives
  • Maintain compliance with company policies and procedures
  • Keep daily records of financial and production activities
  • Maintain documentation as specified by leadership

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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