KFC

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

competitive pay
bonus eligible
Paid Time Off
Tuition Reimbursement
career advancement
medical benefits
401k Retirement Plan
free meal

Job Description

KFC is a globally recognized fast-food restaurant chain known for its iconic fried chicken and commitment to delivering high-quality customer experiences. As one of the world's most beloved brands, KFC operates numerous restaurants internationally, combining tradition with innovation to maintain its competitive edge. The company's core values emphasize equity, inclusion, and belonging, fostering a work culture that supports employee growth and development. Employees benefit from comprehensive training programs and career advancement opportunities, making KFC a desirable employer in the fast-food industry.

The Restaurant General Manager role at KFC is a pivotal leadership position that involves overseeing all aspects of restauran... Show More

Job Requirements

  • Five years in restaurant or retail management
  • Proven ability to improve performance based on profit and loss analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Commitment to equity, inclusion, and belonging
  • Experienced in recognizing and motivating teams
  • Skilled in recruiting top talent
  • Adaptable to change
  • Adherence to corporate policies and occupational health and food safety standards

Job Qualifications

  • Five years in restaurant or retail management
  • Proven ability to improve performance based on profit and loss analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Commitment to equity, inclusion, and belonging
  • Experienced in recognizing and motivating teams
  • Skilled in recruiting top talent
  • Adaptable to change
  • Adherence to corporate policies and occupational health and food safety standards

Job Duties

  • Recruit, onboard, and conduct orientations for top team members and shift supervisors
  • Develop a comprehensive training plan, mentor assistant managers, shift supervisors, and team member trainers
  • Recognize and reward outstanding team member performance regularly
  • Address and resolve conflicts promptly, maintaining a positive work environment
  • Personally engage with customers, swiftly resolving any issues to ensure a positive experience
  • Strategically schedule staff to optimize customer service
  • Analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability
  • Stay informed about competitors and exceed their standards in digital presence and loyalty programs

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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