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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $23.50
Work Schedule
Flexible
Weekend Shifts
Benefits
employee discount
401(k) matching
growth opportunities
Education Assistance
health benefits
Parental leave
Paid Time Off
Daily Pay
free movies
Job Description
Cinemark is a leading movie theater chain dedicated to providing exceptional cinematic experiences to movie lovers worldwide. With a strong presence across various locations, Cinemark is renowned for its commitment to innovation, guest satisfaction, and delivering memorable entertainment. The company thrives on creating an engaging environment that combines state-of-the-art technology with outstanding customer service, making it a preferred destination for audiences seeking immersive movie experiences. Cinemark values its team members as essential contributors to its success and offers numerous opportunities for career growth and development within the entertainment and hospitality industry. As a vibrant and dynamic company, Cinemark promotes a... Show More
Job Requirements
- Must be at least 18 years of age
- high school or G.E.D. graduate preferred
- minimum of 1-2 years of restaurant supervisory experience preferred
- completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program
- completion of basic food handling training and obtain any local or state mandated certification, health card, or food handler's permit where required
- complete Safe Alcohol Service training program if working with alcohol
- availability to work flexible hours including evenings, weekends, and holidays
- regular and consistent attendance
- energetic and friendly attitude during each shift
- provide excellent guest service
- accurate cash handling and basic math skills
- interpersonal skills including effective verbal and written communication with diverse individuals
- ability to work in a team environment and independently
- ability to take and follow direction
- respond with a sense of urgency
- excellent time management, organizational skills, and attention to detail
- ability to recruit, train, and lead others
- conflict resolution skills
- bilingual English/Spanish preferred
Job Qualifications
- High school or G.E.D. graduate preferred
- minimum of 1-2 years of restaurant supervisory experience preferred
- completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program
- basic food handling training and any required local or state certification or food handler's permit
- completion of Safe Alcohol Service training program if managing alcohol service
- availability to work flexible hours including evenings, weekends, and holidays
- energetic and friendly attitude during each shift
- excellent guest service skills
- accurate cash handling and basic math skills
- strong interpersonal skills with the ability to communicate verbally and in writing with all ages, genders, and personalities
- ability to work independently and in a team environment
- ability to take and follow direction
- excellent time management, organizational skills, and attention to detail
- ability to recruit, train, and lead others
- conflict resolution skills
- bilingual in English and Spanish preferred
Job Duties
- Train and coach team members to serve food and drinks to guests in a courteous and timely manner
- interact verbally with guests creating a friendly and upbeat atmosphere
- complete assigned administrative functions
- ensure cash handling procedures are completed according to company and brand policy
- manage service of alcohol according to all state and federal laws and regulations
- conduct regular inventory and ordering as necessary
- accept and audit deliveries
- adhere to budgets increasing profits through cost management and sales growth
- handle complex and challenging customer service scenarios
- ensure that team members follow the dress code
- learn and follow the policies and procedures as established in Cinemark's guidelines
- enforce these with all staff fairly and consistently
- report all employee relations issues to the general manager and/or via the employee relations reporting protocol
- consistently identify and sanitize employee and guest high-contact areas
- properly utilize personal protective equipment while completing position-specific tasks
- adapt to the frequency and scope of required cleaning tasks
- properly address any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
- perform other work-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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