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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $22.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible scheduling
Professional development opportunities
Job Description
Huddle House is a distinguished and cherished restaurant chain that has made a significant impact in the communities it serves. Known for its warm and inviting atmosphere, Huddle House fosters a unique connection between its team members and customers that is seldom seen in typical chain restaurants. The company’s core purpose revolves around "Bringing Friends and Families Together over Delicious Food Served from the Heart". This guiding philosophy is evident in the welcoming ambiance and personalized service that each guest experiences at every location. At Huddle House, the concept is simple yet profound: "YOUR HOUSE. YOUR KITCHEN." This tagline embodies... Show More
Job Requirements
- High school diploma or equivalent
- 2-3 years of experience in daily restaurant operations
- Previous restaurant experience required
- Ability to communicate effectively with all hourly associates
- Ability to cover all shifts during the normal operation of the unit
- Current ServSafe Certification
- Strong leadership and interpersonal skills
- Ability to handle guest complaints with empathy and professionalism
Job Qualifications
- 2-3 years of experience in daily restaurant operations
- Ability to communicate effectively with all hourly associates
- Ability to cover all shifts during the normal operation of the unit
- Previous restaurant experience required
- Current ServSafe Certification
Job Duties
- Ensure that each customer is completely satisfied during their visit
- Handle guest complaints with genuine concern and empathy
- Manage the HR function at the unit level for the team, including employee relations issues, recommendations for hiring and termination, and training
- Complete all daily paperwork at the unit level including sales reports, red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit
- Meet or exceed budgets while focusing cost of goods sold and EBITDA
- Maintain the highest standards of cleanliness and sanitation in your unit at all times
- Create budgeted staffing schedules with the General Manager
- Hold monthly meeting with all employees to discuss any relevant information they need to assist in the running of the unit
- Establish a visible presence in the community by visiting businesses, churches, civic organizations etc. to drive business and increase sales
- Enforce all brands standards, company policies and procedures
- Assist the General Manager in ensuring that all new hire paperwork, timesheets and payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner
- Train all levels of staff in proper operations of the unit for POS systems, back of house functions and front of house operations
- Notify the General Manager or District Manager of any hurdles to your success
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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