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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
performance-based incentives
Paid Time Off
Employee Discounts
Retirement Plan
Dental Insurance
Vision Insurance
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world's premier location-based entertainment platforms. With over 360 venues spread across North America, the company delivers a diverse range of experiential offerings, including bowling, amusements, water parks, and family entertainment centers. Lucky Strike Entertainment is also renowned for owning the Professional Bowlers Association, the major league of bowling, which is a growing media property attracting millions of fans worldwide. This combination of entertainment and sports positions Lucky Strike Entertainment as a market leader, continually innovating and providing high-quality experiences for guests. The company is deeply committed to... Show More
Job Requirements
- Bachelor's degree
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- Ability to supervise center operations staff
- Excellent interpersonal and communication skills
- Flexibility to work nights, weekends, holidays, and extended shifts
- Capability to stand, walk, and bend for extended periods
- Ability to lift objects with some assistance
Job Qualifications
- Bachelor's degree
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- Strong ability to supervise center operations staff
- Exceptional people development skills
- Excellent customer service skills
- Knowledge of POS register systems
- Strong team player
Job Duties
- Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
- Continually hone operational execution, schedule staffing levels to meet your center's needs and maximize the guest experience
- Capitalize on all business opportunities in your market area by executing marketing strategies to drive sales such as leagues and open play bowling
- Develop and maintain a good relationship with league bowlers and officers, adhere to league formats, distribute league announcements, and perform administrative duties for leagues
- Recruit, hire, train, and schedule a talented team of hourly center staff
- Lead the team and motivate effectively, leveraging individual strengths to ensure guest satisfaction and maximize productivity
- Oversee the management and expansion of the Food & Beverage program, ensuring high standards and guest satisfaction, along with ongoing training and supervision of staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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