Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
ski pass
Comp ticket
discounts at snowbird eateries
Discounts at retail shops
Discounts at mountain school
Discounts at lodging
Discounts at daycare
Discounts with Powdr partners
Free transportation to work
Job Description
Snowbird Resort is a renowned mountain destination located in the heart of the Wasatch Mountain Range near Salt Lake City, Utah. Known for its breathtaking views, challenging terrain, and vibrant outdoor recreational opportunities, Snowbird attracts visitors year-round who are passionate about skiing, snowboarding, hiking, and mountain biking. The resort operates distinct summer and winter seasons, offering a dynamic range of activities and services tailored to adventure seekers and nature lovers alike. With a strong emphasis on guest satisfaction and a commitment to excellence, Snowbird continually seeks dedicated individuals who share a passion for the mountains and exceptional service to join... Show More
Job Requirements
- Previous work in guest or customer services, concierge, valet, resort sales, or similar guest-facing role preferred
- Ability to multi-task and maintain a kind and confident demeanor while processing requests and sales transactions
- Ability to solve problems without constant supervision from management team
- Willingness to quickly and efficiently pair guests with services and products to suit their needs
- Basic computer skills
- Strong communication skills
- Able to lift up to 40 pounds
- At least 18 years of age
Job Qualifications
- Strong guest service skills
- Previous work in guest or customer services, concierge, valet, resort sales, or similar guest-facing role preferred
- Basic computer skills
- Familiarity with sales platforms such as RTP, Flaik, and Square are a plus
- Eagerness to learn new skills and embrace a constantly changing environment
- Strong communication skills
- Able to lift up to 40 pounds
- At least 18 years of age
Job Duties
- Identify the best Snowbird product available to meet the needs of each guest
- Work with a variety of sales and software programs to sell available products and book reservations/services for guests
- Maintain the Mountain Center space to provide a welcoming and positive environment for every guest
- Acknowledge and resolve any guest service or safety concerns brought to your attention
- Provide information about Snowbird resort to guests on a constant basis, answering questions accurately and providing resources as appropriate
- Promote Snowbird’s full range of products by encouraging guests to challenge themselves on a progressive path in a safe and exciting manner
- Work with your Snowbird teammates in a variety of departments to ensure seamless guest experience
- Operate the ski check service on the Plaza Deck daily, as assigned
- Assist guests with accessing and assignment of seasonal locker rentals in the Snowbird Center and at Creekside Lodge
- In summer, maintain the Blackjack Mine on a daily and weekly basis
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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