Company Logo or Photo

POWDR

Resort Guest Services Associate - Snowbird

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
clock

Work Schedule

Day Shifts
Weekend Shifts
diamond

Benefits

ski pass
Comp ticket
Employee Discounts
401k
Discounts with Powdr partners
Free transportation to work

Job Description

Snowbird Resort is a premier mountain destination located in the heart of the Wasatch Mountain Range in Salt Lake City, Utah. Renowned for its awe-inspiring views, challenging terrain, and year-round outdoor activities, Snowbird offers an extraordinary experience for both guests and employees alike. Known for its unique dual-season appeal, the resort operates with vibrant winter and summer seasons that provide a wide variety of recreational opportunities from skiing and snowboarding in winter to hiking and sightseeing in summer. Snowbird is not just a place for adventure enthusiasts but is also committed to creating an inclusive, dynamic, and positive work environment.... Show More

Job Requirements

  • Strong guest service skills
  • Previous work in guest or customer services, concierge, valet, resort sales, or similar guest-facing role preferred
  • Ability to multi-task while maintaining a kind and confident demeanor
  • Problem-solving skills and ability to operate without constant supervision
  • Willingness to quickly and efficiently pair guests with services and products
  • Basic computer skills and familiarity with sales platforms such as RTP, Flaik, and Square are a plus
  • Strong communication skills
  • Able to lift up to 40 pounds
  • At least 18 years of age

Job Qualifications

  • Strong guest service skills
  • Previous work in guest or customer services, concierge, valet, resort sales, or similar guest-facing role preferred
  • Strong communication skills
  • Basic computer skills and familiarity with sales platforms such as RTP, Flaik, and Square are a plus
  • Eagerness to learn new skills and embrace a constantly changing environment encouraged

Job Duties

  • Identify the best Snowbird product available to meet the needs of each guest
  • Work with a variety of sales and software programs to sell available products and book reservations/services for guests
  • Maintain the Mountain Center space to provide a welcoming and positive environment for every guest
  • Acknowledge and resolve any guest service or safety concerns brought to your attention
  • Provide information about Snowbird resort to guests on a constant basis, answering questions accurately and providing resources as appropriate
  • Promote Snowbird's full range of products by encouraging guests to challenge themselves on a progressive path in a safe and exciting manner
  • Work with your Snowbird teammates in a variety of departments to ensure seamless guest experience
  • Operate the ski check service on the Plaza Deck daily, as assigned
  • Assist guests with accessing and assignment of seasonal locker rentals in the Snowbird Center and at Creekside Lodge
  • In summer, maintain the Blackjack Mine on a daily and weekly basis

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.