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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $39.08
Work Schedule
Flexible
On-call
Benefits
Hourly rate
Complimentary employee meals
Laundered Employee Uniform
Job Description
Four Seasons is a globally recognized luxury hospitality company renowned for its exceptional service, elegant properties, and commitment to creating memorable experiences for guests around the world. Rooted deeply in its people-powered philosophy, the company fosters a culture of continuous growth, respect, and kindness among its team members. Four Seasons’ team members are driven to excel by pushing themselves to reach new heights while treating one another with the same respect and care they wish to receive. This intrinsic value forms the backbone of the company’s reputation for providing world-class luxury services with genuine warmth and care.
Four Seas... Show More
Four Seas... Show More
Job Requirements
- Minimum two years' experience in the same or similar role
- prior concierge or hotel concierge experience preferred
- reading, writing, and oral proficiency in English
- ability to multi-task and manage priorities with high attention to detail
- ability to work flexible schedule including mornings, nights, and weekends
Job Qualifications
- Have excellent customer service and guest contact skills
- minimum two years' experience in the same or similar role required
- prior concierge or hotel concierge experience is preferred
- reading, writing, and oral proficiency in the English language is required
- must be able to multi-task and have the ability to manage priorities with a high attention to detail
- must be able to work a flexible schedule (mornings/nights/weekends)
Job Duties
- Provide accurate information to residents and guests in a courteous manner
- fill all resident requests or requirements
- anticipate resident needs
- know, communicate effectively, and sell activities available in the area
- handle residence floor guests and vendors check-ins/check-outs
- comply with Four Seasons' category one and category two work rules and standards of conduct
- work harmoniously and professionally with co-workers, supervisors, and outside contacts
- pre-register, block, cancel and secure future reservations following hotel policies and procedures
- properly handle incoming and outgoing mail, packages and faxes
- maintain the Residence Concierge desk, office and storage areas in an orderly manner
- utilize the hotel computer system and phone system effectively
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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