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Resident Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $23.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
AD&D insurance
long-term disability insurance
401(k) with Company Match
generous PTO
Paid holidays
Employee assistance program
Daily Pay

Job Description

Trillium Woods is a distinguished Life Plan Community located in Plymouth, Minnesota. Nestled on 46 beautiful acres, it offers a serene and supportive environment designed to enhance the lives of seniors through exceptional care and a rich variety of services. This community is dedicated to creating a vibrant, engaging, and safe living experience where residents feel valued and supported. The setting promotes independence, wellness, and social engagement, fostering a holistic approach to senior living. The employment culture at Trillium Woods places a strong emphasis on teamwork, professional development, and personal purpose, making it an inspiring place to work for those... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • familiarity with Microsoft Office Suite products
  • excellent telephone communication skills
  • prior experience in customer-facing role in a senior living community is desirable

Job Qualifications

  • High school diploma or general education degree (GED)
  • familiarity with Microsoft Office Suite products
  • excellent telephone communication skills
  • prior experience in customer-facing role in a senior living community is desirable

Job Duties

  • Greet, direct and provide customer service to residents, associates, visitors and guests both in-person and via telephone
  • fill in at receptionist desk when needed
  • perform general office work including distribution of communications and incoming mail, copying, filing, mail preparation
  • create and update documents, videos, announcements and flyers
  • provide technology support to residents for phones, computers, printing, personal devices and applications such as email and social media
  • resolve issues presented by residents, guests, vendors and suppliers in a manner that meets organizational objectives and ensures individuals feel appropriately served
  • accept delivery packages, document receipt in log book, and notify residents
  • prepare maintenance work orders as requested by residents and staff
  • assist the Director of Administrative Services with projects and assignments

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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