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Resident Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $23.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
AD&D insurance
long-term disability insurance
401(k) with Company Match
generous PTO
Paid holidays
Employee assistance program
Daily Pay
engaging work environment

Job Description

Trillium Woods is a distinguished Life Plan Community located in Plymouth, MN, nestled within 46 beautiful acres that provide a serene and inviting environment for seniors. At Trillium Woods, the mission is centered around redefining senior living by fostering a supportive and team-oriented atmosphere where every employee’s contribution makes a meaningful difference. The community focuses on delivering exceptional care and services, ensuring residents feel valued, comfortable, and engaged in a vibrant lifestyle. Trillium Woods prides itself on offering professional development opportunities and nurturing a workplace culture that truly values its staff, making it an ideal setting for those passionate about... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • familiarity with Microsoft Office Suite products
  • excellent telephone communication skills
  • prior experience in customer-facing role in senior living community is desirable

Job Qualifications

  • High school diploma or general education degree (GED)
  • familiarity with Microsoft Office Suite products
  • excellent telephone communication skills
  • prior experience in a customer-facing role in a senior living community is desirable

Job Duties

  • Greet, direct and provide customer service to residents, associates, visitors and guests, both in-person and via telephone
  • fill in at receptionist desk when needed
  • perform general office work including distribution of communications and incoming mail, copying, filing, mail preparation, creating and/or updating documents, videos, announcements and flyers
  • provide technology support to residents for phone setup, computer problems, printing issues, personal devices, and personal programs/applications such as email, social media, smartphone/tablet
  • solve issues presented by residents, guests, vendors, and suppliers ensuring organizational objectives are met and individuals feel appropriately served
  • accept delivery packages, document receipt in log book, and notify residents of delivery
  • prepare maintenance work orders as requested by residents and staff
  • assist the Director of Administrative Services with projects and assignments

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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