You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
The Ritz-Carlton is a world-renowned luxury hospitality brand with over 100 award-winning properties worldwide. Known for creating exceptional guest experiences, The Ritz-Carlton attracts the world’s top hospitality professionals who are dedicated to delivering outstanding service and creating lifelong memories for their guests. With a strong focus on the Gold Standards, including the Employee Promise, Credo, and Service Values, The Ritz-Carlton is committed to maintaining its reputation as a leader in luxury hospitality. The brand emphasizes a culture of creativity, thoughtfulness, and compassion, ensuring each team member feels empowered to contribute to the overall success of the company. Joining The Ritz-Carlton... Show More
Job Requirements
- High school diploma or GED equivalent
- Minimum of 1 year related work experience
- Ability to stand, sit, or walk for extended periods
- Ability to move objects up to 10 pounds
- Strong interpersonal and communication skills
- Ability to maintain confidentiality
- Willingness to follow company policies and procedures
- Capability to work in a fast-paced environment
- Professional appearance and demeanor
Job Qualifications
- High school diploma or GED equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Strong communication skills
- Ability to work collaboratively in a team
- Professional and courteous demeanor
- Ability to handle multiple tasks simultaneously
- Basic knowledge of reservation and concierge services
- Commitment to maintaining confidentiality
- Customer service orientation
- Ability to respond effectively to special requests
- Attention to detail and organizational skills
Job Duties
- Respond to Residence owners' and guests' requests for visitor information and special arrangements
- Make arrangements or identify appropriate service providers
- Follow up on special requests to ensure satisfaction
- Gather and provide information about property and surrounding amenities
- Announce and authorize visitors and update the key track system
- Answer and process calls, messages, and requests
- Coordinate with departments to resolve issues
- Assist with owner reservation services and elevator scheduling
- Support Bell and Valet services for owners
- Perform Lobby Ambassador tasks
- Review shift logs and document pertinent information
- Report incidents and unsafe conditions to manager
- Follow company policies and maintain confidentiality
- Welcome and assist Residence owners and guests
- Communicate clearly and professionally
- Develop positive working relationships with team members
- Comply with quality assurance standards
- Stand, sit, or walk for extended periods
- Move objects weighing up to 10 pounds
- Perform additional job duties as assigned
- Adhere to Ritz-Carlton service excellence standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All