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Residence Inn Portland Hillsboro - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

This job opening is for a Front Desk Agent position at a hotel located near Portland, specifically 12 miles from Portland and 5 miles from Hillsboro Airport. The hotel is a well-equipped, comfortable establishment featuring spacious suites each with fully equipped kitchens including an oven, full size refrigerator, dishwasher, and microwave. These suites also include a seating area with flat-screen TVs. The hotel offers complimentary Wi-Fi throughout the property and has several amenities such as an on-site market, coffee available throughout the day in the lobby, an outdoor pool for relaxation, a fire pit for social gatherings, a sports court,... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • ability to operate hotel management software
  • strong verbal and written communication skills
  • excellent organizational and multitasking skills
  • availability to work various shifts including weekends and holidays
  • positive attitude and professional appearance

Job Qualifications

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • excellent communication and interpersonal skills
  • strong problem-solving abilities
  • ability to multitask and work under pressure

Job Duties

  • greet guests warmly and manage check-ins and check-outs
  • respond promptly and effectively to guest requests and inquiries
  • manage reservations and update guest information using hotel management software
  • coordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction
  • handle billing and financial transactions accurately
  • resolve guest complaints and issues efficiently
  • maintain a clean and organized front desk area

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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