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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $30.00 - $34.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Retirement Plan
Life insurance
Tuition Benefits
Employee Discounts
Paid Time Off
overtime eligibility
Job Description
The University of Southern California's Wrigley Institute for Environment and Sustainability (WIES) is a prestigious research and education establishment dedicated to addressing pressing environmental challenges. As part of USC's Dana and David Dornsife College of Letters, Arts and Sciences, the institute fosters innovative research, education, and engagement to inspire global solutions for sustainability, environmental justice, and climate resilience. WIES operates both on the Los Angeles campus and through its satellite facilities, including the Wrigley Marine Science Center (WMSC) located on Catalina Island. With a strong focus on fostering interdisciplinary collaboration, WIES supports a variety of programs including undergraduate and graduate... Show More
Job Requirements
- Bachelor’s degree in a related field or combined experience/education as substitute for minimum education
- 2 years of experience in event planning, program/project management, or hotel/travel reservations
- Demonstrated excellence in customer service, organizational planning, logistics coordination, problem solving, database management, process improvement, and written and verbal communication
Job Qualifications
- Bachelor’s degree in a related field or combined experience/education as substitute for minimum education
- 2 years of experience in event planning, program/project management, or hotel/travel reservations
- Demonstrated excellence in customer service, organizational planning, logistics coordination, problem solving, database management, process improvement, and written and verbal communication
- Master’s degree in a related field preferred
- 3 years of experience in event planning, program/project management, or hotel/travel reservations preferred
- Experience working in higher education, research institutions, field stations, hospitality operations, or remote environments preferred
- Experience with MySQL, Postgres, and/or Microsoft Access databases preferred
- Knowledge of the Southern California area, including Catalina Island preferred
- Skills in analysis, program assessment/evaluation, conceptualization and user experience design, marketing, and public speaking/presentations preferred
Job Duties
- Act as primary contact for WMSC reservation requests and general space inquiries
- Present reservation inquiries weekly to a review committee to assess mission alignment, operational feasibility, and resource prioritization
- Coordinate with the administrative, hospitality, laboratory, waterfront, and education departments at WMSC to ensure a client’s expected resources are available and reserved during appropriate times
- Serve as the central communication hub between departments to ensure real-time updates on reservation changes and operational impacts
- Maintain detailed event files and provide accurate reporting of activities, meals, and accommodations, including purpose of visit and emergency contact information
- Assist groups with schedule planning to achieve their educational and research goals in the field and in the lab and act as a point of contact while they are on site
- Provide client relations support and collect feedback from visiting groups to continually improve program and facility operations for efficiency and user-friendly capability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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