Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid training
Work-from-home
Equipment provided
Potential career growth
Inclusive culture
competitive pay
Extra earnings
referral rewards
Job Description
Signet Jewelers is the world’s largest retailer of diamond jewelry, operating over 2,800 stores worldwide under well-known brands such as Kay Jewelers, Zales, Jared, H. Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com, and Diamonds Direct. As a people-first company, Signet Jewelers places great emphasis on empowering its valued team members, fostering meaningful collaboration with customers, and contributing to the communities served. The company values diversity, inclusion, and equity and strives to inspire love through the beauty of fine jewelry both inside and outside its walls. With dynamic career paths and rewarding opportunities, Signet Jewelers invites individuals to... Show More
Job Requirements
- high school diploma or equivalent
- flexible open availability during peak retail hours including nights, weekends, and holidays
- reliable high-speed internet connection and own computer equipment
- distraction-free workspace dedicated to professional work
- willingness to participate in cross-training
- ability to be on camera for training and meetings
- strong typing skills
- ability to work independently and as part of a team
- commitment to achieving individual and team sales metrics
- ability to maintain confidentiality and professionalism at all times
Job Qualifications
- high school diploma or equivalent
- prior customer service experience preferred
- strong verbal and written communication skills
- excellent typing skills
- proficiency with customer interaction platforms, including Zoom and Microsoft Teams
- ability to handle multiple computer screens and on-camera technology
- strong math and analytical skills
- self-motivated and organized
- ability to adapt quickly to changing work environments
- ability to manage multiple tasks simultaneously
- positive attitude and solution-oriented mindset
- sales-oriented mindset with ability to meet performance goals
- bilingual skills a plus
Job Duties
- connect with customers through chat, text, and phone calls live in the moment or by scheduled appointment
- offer expert advice on products and services, style consultations, and concierge shopping services
- showcase merchandise online by sharing detailed information about each item’s features and benefits
- provide information about extended service agreements and financing options
- contribute to sales growth through digital sales, live selling, social media presence, store collaboration, and connected commerce
- resolve customer issues quickly and efficiently with a positive attitude
- conduct outreach to maintain long-lasting customer relationships and build a personal sales clientele
Job Qualifications
Experience
No experience required
Job Location
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