You're Viewing 1 Of 95,000+ Jobs On OysterLink
Receptionist/Screener - Wisconsin Home Energy Assistance Program (WHEAP)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Up to $17.00
Benefits
401(k)
Dental Insurance
Health Insurance
Life insurance
Paid Time Off
Retirement Plan
Vision Insurance
Job Description
UMOS (United Migrant Opportunity Services) is a renowned nonprofit organization dedicated to making a meaningful impact in the lives of diverse communities across multiple states, primarily focusing on aiding underserved populations. Established with a mission to empower families, businesses, and communities, UMOS operates over 60 offices in seven states and employs a dedicated team of more than 1,000 professionals. The organization is committed to a wide range of social services, including early childhood development, career training and planning, access to basic necessities and opportunities for farmworkers, HIV prevention education, and support for victims of domestic violence and human trafficking. By... Show More
Job Requirements
- High school diploma or equivalent
- Minimum six months of customer service experience
- Knowledge of corporate office protocol and customer service practices
- Bilingual Spanish/English or other languages preferred
- Clear and courteous communication skills
- Good listening and comprehension skills
- Strong organizational skills
- Proficient in Microsoft Office
- Minimum typing speed of 50 words per minute
- Reliable transportation
- Valid Wisconsin driver’s license
- Adequate vehicle insurance
- Ability to travel within Wisconsin
- Successful completion of a criminal background check
Job Qualifications
- High school diploma or equivalent supplemented by post-secondary education or related training in social services
- Minimum of six months work experience in customer service or related industry
- Knowledge of corporate office protocol and customer service-oriented practices
- Bilingual Spanish/English or Rohingya, Burmese, or Arabic preferred
- Demonstrated clear, pleasant, courteous speaking ability and good listening and comprehension skills
- Good organizational skills with ability to retain and share program information
- Proficient in Microsoft Office Suite with typing ability of at least 50 words per minute
- Reliable transportation, valid Wisconsin driver’s license, and adequate vehicle insurance
- Ability to travel within Wisconsin
Job Duties
- Answer multi-line phone system and relay calls to the appropriate party
- Schedule appointments for program applicants and participants to meet with staff members
- Provide direction to appropriate partner agency staff or community resources
- Update and organize all program documents and outreach materials including intake files and confidential documents
- Translate documents as needed
- Assess clients' immediate needs and direct applicants to appropriate services or programs
- Assist in preparation of staff meetings, outreach events, and other related meetings
- Open, sort, and distribute incoming correspondence including faxes and emails
- Receive visitors and program applicants in a customer-oriented manner
- Maintain supplies and inventory by checking stock levels and submitting orders
- Assist in coordination of planned activities, workshops, conferences, travel and venue arrangements
- Provide technical assistance, training and support to new staff
- Attend meetings, conferences, workshops, and perform special projects as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All