Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.37
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Commuter Benefits
Professional development opportunities
Job Description
The Fortune Society, Inc., commonly known as Fortune, is a renowned nonprofit organization based in New York City that has been steadfastly dedicated to supporting successful reentry from incarceration and promoting alternatives to incarceration for over 57 years. This venerable institution works tirelessly to strengthen communities by helping formerly incarcerated individuals reintegrate into society through comprehensive and innovative programs. Fortune is recognized both nationally and internationally for its pioneering reentry and justice-informed service models, which span from employment and education to housing assistance, licensed substance use and mental health treatment, court advocacy, and more. With an annual budget nearing $90... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work full-time
- Previous experience in a receptionist or customer service role preferred
- Strong communication skills
- Ability to operate office equipment including fax and postage machines
- Ability to use multi-line telephone systems
- Compassion for individuals involved in the reentry process
- Ability to maintain confidentiality
- Effective team collaboration skills
- Attention to detail
Job Qualifications
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role preferred
- Strong communication and interpersonal skills
- Ability to operate multi-line telephone systems and office equipment
- Proficiency in basic computer applications
- Ability to maintain confidentiality and professionalism
- Compassion and understanding for the population served
- Ability to work effectively as part of a team
- Attention to detail and organizational skills
Job Duties
- Greet agency clients, volunteers and visitors in a friendly and respectful manner, determine their purpose for coming to the agency and refer them to appropriate staff
- Maintain daily logs of clients, volunteers/interns and visitors
- Operate agency switchboard, responding to incoming telephone calls, providing information in response to caller inquiries, routing calls to appropriate staff and taking clear, detailed written telephone messages where appropriate
- Distribute Tier 1 Assessment forms to incoming clients and escort them to Admissions
- Operate fax machine, copier and agency postage machine
- Ensure agency mail delivery/pick-ups to and from agency’s two locations
- Date stamp and route incoming mail to appropriate staff
- Maintain and update staff telephone directory and mailboxes
- Maintain and update reception area bulletin boards
- Monitor the weapon detection system to ensure safety and compliance, promptly identifying any incidents involving detected weapons and notifying the supervisor immediately
- Perform other duties as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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