Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Our agency is a dedicated State Farm insurance office located in Guilderland, committed to helping people manage the risks of everyday life, recover from unexpected events, and realize their dreams. With a longstanding presence since 1995, our office brings decades of experience providing personalized insurance solutions to the community. We pride ourselves on fostering a positive, stable workplace environment where individuals can grow professionally and achieve personal success. As independent contractors, State Farm agents have the autonomy to manage their teams, offering a supportive yet dynamic atmosphere where hard work and commitment are recognized and rewarded.

We are curren... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or administrative roles preferred
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency, including Microsoft Office and CRM systems

Job Qualifications

  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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