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Receptionist (PM Shift) (Santa Rosa)
Job Overview
Employment Type
Hourly
Compensation
Salary
Range $48,880.00 - $57,200.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k Retirement Plan
Healthcare spending account
Life insurance
Short and Long-Term Disability
PTO plan with holiday premium pay
Discounted cafeteria meal plan
Tuition Reimbursement
Job Description
Northern California Behavioral Health System, operating Santa Rosa Behavioral Healthcare Hospital (SRBHH), plays a pivotal role in delivering comprehensive mental health services within the greater Santa Rosa and Northern California regions. Established in 2016 on the foundation of the former Aurora Santa Rosa Hospital, SRBHH comprises 144 acute psychiatric inpatient beds, providing specialized care for both adolescents and adults. The hospital is strategically located in North Bay and caters to patients with mental health disorders as well as those with co-occurring psychiatric and substance abuse conditions. The institution is dedicated to fostering a safe, supportive, and therapeutic environment that promotes... Show More
Job Requirements
- High school diploma or equivalent required
- Experience in healthcare or related field preferred
- Bilingual English/Spanish preferred
- English proficiency required
- Ability to maintain confidentiality of patients at all times
- Effective communication skills
- Sensitivity to diverse social, cultural, economic and educational backgrounds
- Proficiency with Microsoft Office applications preferred
- Strong organizational and multitasking skills
- Strong written and verbal communication skills
- Ability to work independently and as part of a team
- Good judgment and decision-making skills
- Ability to work in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Experience in healthcare or related field preferred
- Bilingual English/Spanish preferred
- Health care or related industry preferred
- English proficiency required
- Maintains confidentiality of patients at all times
- Ability to communicate effectively with both customers and staff members
- Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds
- Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint) preferred
- Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
- Strong written and verbal communication skills
- Strong interpersonal skills
- Ability to work with people with a variety of background and educational levels
- Ability to work independently and as part of a team
- Good judgment, problem solving and decision-making skills
- Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others
- Ability to work in a fast-paced, expanding organization
Job Duties
- Answers telephone calls and forwards callers to appropriate staff member
- Provides callers or visitors with information such as company address, directions to the company location, company fax numbers, company website, and other related information
- Greets and directs visitors to the company
- Pages, locates and relays messages for physicians and facility personnel
- Signs for, receives, and routes incoming mail, including courier deliveries
- Facilitates the flow of organization information
- Provides back-up clerical support to various departments such as photocopying, faxing, filing and collating
- Performs related duties, as requested
- Upholds the organization's ethics and customer service standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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