Receptionist I

Madison, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Work Schedule

Flexible

Benefits

Medical

Dental

Vision

Life

short-term disability

long-term disability

401(k)

Paid Time Off

Employee recognition awards

Employee Resource Groups

Job Description

As one of the largest Clinical Research Organizations (CROs) in the world, our company is dedicated to advancing medical research by partnering with leading pharmaceutical, biotechnology, and medical device companies. We operate four Early Phase Clinical Research Units across the UK and the US, specializing in vital stages of clinical development. Our focus is on early phase trials which include ascending dose studies, first-in-human protocols, food effect evaluations, and drug-to-drug interaction examinations. These activities are critical in establishing the safety, tolerability, and pharmacokinetics of new drug candidates, thereby contributing to life-changing medical advancements.

We are currently seeking a Rece... Show More

Job Requirements

2-3 years related experience
knowledge of computer programs - MS Word and Excel
may require some flexibility in working hours
ability to work in an upright and/or stationary position for 6-8 hours per day
repetitive hand movement with ability to make fast, simple, repeated movements to operate lab equipment
occasional crouching, stooping, frequent bending and twisting of upper body and neck
ability to access and use various computer software
light to moderate lifting up to 15-20 lbs
regular and consistent attendance
varied hours may be required

Job Qualifications

Previous administrative experience
customer, client, or patient facing experience
knowledge of computer programs including MS Word and Excel
ability to work in a fast paced environment
strong teamwork and people skills
experience with security access systems preferred
good organizational skills
attention to detail

Job Duties

Ensure that all calls are answered following the company guidelines whilst providing a professional and courteous telephone service and ensuring that all calls are dealt with speedily and efficiently
provide a professional courteous reception service to all volunteers and visitors
use of the computerized security access system to update and monitor security access cards
ensure that on arrival all clients and visitors are logged in and issued with visitor passes where necessary and the host is informed that the visitor has arrived
ensure visitors are logged out and passes are returned upon departure
book taxis for clients and visitors where appropriate
prepare screening packs for volunteers for the following day
photocopy the volunteer's ID and place it into the screening pack
ensure a photograph is in the pack and take a photo if not present, printing and placing it in the pack
make up the training folders for new starters as required
prepare CVs for new starters and send out reminders for renewals then quality check returned CVs before filing
forward incoming faxes
maintain car park database
perform all other duties as needed or assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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