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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan with employer match
Paid Time Off
Tuition Assistance
Career development opportunities
Job Description
Conviva Senior Primary Care is a dedicated healthcare provider specializing in proactive, preventive care for seniors. Located in Corpus Christi, TX, Conviva focuses on offering comprehensive wellness services, including routine physical exams, chronic condition management, screenings, and minor injury treatments. As part of the CenterWell Senior Primary Care network under Humana Inc., Conviva integrates a value-based care approach designed to deliver the best possible care to patients when they need it most, while keeping costs affordable. This method not only addresses physical health but also attends to the social, emotional, behavioral, and financial factors that influence overall well-being. CenterWell itself... Show More
Job Requirements
- High school diploma or equivalent
- one year or more of relevant experience preferably in healthcare or strong customer service environments
- excellent communication and interpersonal skills
- ability to multitask effectively
- proficiency with Microsoft Office applications
- must be able to perform routine clerical tasks diligently
- patient facing role requiring tuberculosis screening
- positive attitude and team-oriented mindset
Job Qualifications
- One year or more of experience in a healthcare setting preferred but strong customer service background in retail, hospitality, or call centers accepted
- excellent customer service skills
- good phone etiquette
- team player with positive attitude
- ability to multitask in fast-paced environment
- attention to detail
- highly organized
- knowledge of MS Office (Word, Excel, Outlook, Access)
- value-based care model experience preferred
- knowledge of medical terminology preferred
- experience with electronic medical records (EMR) systems preferred
- bilingual in English and Spanish preferred
Job Duties
- Receive and correctly route incoming and outgoing telephone calls
- accommodate visitors by greeting and directing or issuing visitor passes
- maintain long distance call logs and take accurate messages
- respond to routine inquiries about the organization
- book meeting rooms and organize mail
- type and perform other clerical tasks as needed
- handle courier packages and other miscellaneous administrative duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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