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Job Overview
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Professional work environment
performance bonuses
Job Description
Our dealership is a well-established automotive business dedicated to providing exceptional customer service and quality vehicle maintenance and sales. As a cornerstone of the community, we pride ourselves on our commitment to customer satisfaction, professionalism, and efficiency. We are known for our knowledgeable staff, comprehensive vehicle inventory, and state-of-the-art service facilities. Our dealership operates with integrity and strives to create a welcoming and friendly environment for all customers and visitors. We are currently seeking a Receptionist to become a vital part of our team, contributing to smooth customer interactions and supporting the daily administrative functions of the dealership. This position... Show More
Job Requirements
- High school diploma or equivalent
- prior customer service experience preferred
- ability to communicate clearly and professionally
- ability to handle multiple tasks simultaneously
- proficiency in computer use
- reliable and punctual
- adherence to company dress code
- ability to maintain confidentiality
- willingness to participate in ongoing training and development
Job Qualifications
- High school diploma or equivalent
- prior customer service experience preferred
- excellent communication skills
- ability to multi-task and stay organized
- proficiency with basic computer applications
- professional attitude
- strong interpersonal skills
- ability to maintain confidentiality
- familiarity with dealership operations a plus
Job Duties
- Greets customers and determines the nature of their visit
- directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer
- answers incoming phone calls, directs caller to appropriate department or individual or takes a thorough message
- communicates with callers and visitors in a professional, friendly and efficient manner
- obtains basic demographic information about each customer using a computer system, a log sheet or other method established by the dealership
- communicates messages to the appropriate parties in a timely manner
- types memos, correspondence, reports and other documents
- assists customers during the morning and evening rush whenever possible
- assists with clerical duties as required
- maintains privacy of customer information
- maintains a professional attitude with co-workers, customers, vendors
- follows the dress code the company has put in place
- maintains a clean and neat work area
- keeps area free of debris
- follows federal, state and local law as well as company policy about safeguarding all information
- reports on time to work and follows schedule that is given
- calls supervisor if he/she cannot be at work on time
- keeps current with annual HR training along with any other training that might be required for this position
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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