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Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Professional work environment
Paid holidays
Job Description
This opportunity is with a reputable automotive dealership known for its commitment to excellent customer service and comprehensive vehicle solutions. The dealership operates in a fast-paced environment focused on serving automotive customers with professionalism and efficiency. As a vital frontline representative, this position plays an essential role in shaping the customer experience by managing all incoming inquiries, coordinating communication, and facilitating workflow in the dealership. The employment type for this role is full-time, offering a competitive salary that reflects the responsibilities and impact of the position.
The role involves serving as the primary point of contact for all... Show More
The role involves serving as the primary point of contact for all... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or administrative role preferred
- Basic computer proficiency including typing and data entry
- Excellent verbal and written communication skills
- Ability to multitask and manage time effectively
- Professional attitude and appearance
- Willingness to comply with company policies and procedures
- Reliable and punctual with the ability to report on time
- Ability to maintain confidentiality of customer and company information
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or administrative roles preferred
- Proficient communication skills, both verbal and written
- Basic computer skills including typing and data entry
- Ability to manage multiple tasks efficiently
- Strong interpersonal skills with a friendly and professional demeanor
- Ability to maintain confidentiality and follow company privacy policies
Job Duties
- Greets customers and determines the nature of their visit
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer
- Answers incoming phone calls
- Directs caller to appropriate department or individual or takes a thorough message
- Communicates with callers and visitors in a professional, friendly and efficient manner
- Obtains basic demographic information about each customer using a computer system, a log sheet or other method established by the dealership
- Communicates messages to the appropriate parties in a timely manner
- Types memos, correspondence, reports and other documents
- Assists customers during the morning and evening rush whenever possible
- Assists with clerical duties as required
- Maintains privacy of customer information
- Maintains a professional attitude with co-workers, customers, vendors
- Follows the dress code the company has put in place
- Maintains a clean and neat work area
- Keeps area free of debris
- Follows federal, state and local law as well as company policy about safeguarding all information
- Reports on time to work and follows schedule that is given
- Calls supervisor if he/she cannot be at work on time
- Keeps current with annual HR training along with any other training that might be required for this position
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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