BERGSTROM AUTO

Receptionist

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
short and long term disability insurance
Life insurance
Paid Time Off
401(k) Plan
Paid holidays
Employee wellness programs
Employee Referral Program
Career development opportunities

Job Description

Bergstrom Automotive stands as Wisconsin's largest and most award-winning automotive group, with a rich history dating back to its establishment in 1982 in Neenah, Wisconsin. Over the years, Bergstrom Automotive has grown to encompass over 2,300 team members across 40 dealerships, representing 36 automotive brands throughout various cities such as Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton. This expansive network has positioned Bergstrom not only as a regional leader but also as one of the top 50 automotive dealers in the United States. The company is celebrated for its commitment to delivering exceptional guest experiences, fostering a... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service roles preferred
  • Excellent communication skills
  • Ability to manage multiple tasks simultaneously
  • Proficiency in Microsoft Office
  • Friendly and professional demeanor
  • Availability to work Monday to Friday 3pm to 7pm and rotating Saturdays

Job Qualifications

  • Previous experience as a receptionist, front desk agent, or in a guest service role is preferred
  • Excellent verbal and written communication skills with a friendly and professional demeanor
  • Strong attention to detail and the ability to multitask in a fast-paced environment
  • Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems
  • A passion for providing outstanding guest service and maintaining a positive attitude

Job Duties

  • Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member
  • Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed
  • Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed
  • Maintain a clean and welcoming front desk and waiting area
  • Offer guests refreshments and ensure they are comfortable while they wait
  • Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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