Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.50
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
403B
Job Description
High Point & Affiliated Organizations is a well-respected health and human service agency dedicated to treating and preventing substance use disorders and mental illness. Operating primarily throughout Southeastern Massachusetts, High Point provides a comprehensive continuum of care that spans inpatient, outpatient, residential, and community-based services. Their programs are designed to assist individuals and families affected by substance use and mental health challenges, including survivors of abuse, violence, and those experiencing homelessness. The organization is grounded in the belief that every person possesses inherent goodness, worth, and dignity, and it is committed to helping people achieve meaningful personal change and a... Show More
Job Requirements
- High school diploma or GED equivalent
- knowledge of basic computer skills and software
- experience in office secretarial environment
- must type at least 45 words per minute
- detail oriented
- ability to meet the public
- must present as professional and courteous at all times both internally and externally
- certification in the HPTC approved de-escalation program
- possess a good telephone manner
- TB screening
Job Qualifications
- High school diploma or GED equivalent
- proficiency in basic computer skills and software
- experience in office or secretarial environment
- ability to type at least 45 words per minute
- certificate in HPTC approved de-escalation program
- good telephone manner
- ability to meet and assist the public
- strong attention to detail
- knowledge of federal confidentiality and HIPAA regulations
Job Duties
- Compliance with federal regulations 42 CFR Part 2 confidentiality of alcohol and drug abuse patients and HIPAA regulations
- collects and enters data needed for various reports
- meet and greet all visitors and assist with their requests providing basic public relations with clear and adequate information when necessary
- maintain accurate visitor log and signed confidentiality visitor letters
- receive screen and direct all incoming switchboard telephone calls to the facility take messages when staff member is not available to receive call transfer the switchboard at the end of shift to appropriate department
- receive all deliveries other than dietary and housekeeping items and distribute accordingly following drop-off policy procedures
- maintain reception area including replenishing community handouts neat appearance of area proper working order of all office machines reporting any repairs to appropriate service company providing assistance to employees needing assistance with proper machine use securing all doors and windows of area at end of shift
- sort date-stamp and distribute all incoming mail including patient mail
- sort weigh and stamp all outgoing mail including UPS and overnight packages and arrange delivery to post office at end of day
- arrange postal machine postage and repairs
- track and update mail service changes as needed
- maintain postage petty cash and weekly reconciliation
- maintain accurate office supply system including ordering and receipt of all office supplies verifying accurate delivery and return of any supplies comparing suppliers for best pricing
- coordinate emergency codes and evacuation procedures for the entire facility
- perform basic secretarial functions as assigned by COO and or Supervisor
- attend mandatory training and meetings
- respond to TTY and in-house codes
- utilize universal precautions at all times
- demonstrate behaviors that recognize the rights of patients as defined by the patient rights
- other duties as assigned by the Director of Admissions Utilization Management to insure safe and appropriate operation of the facility
- admit new clients into program
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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