Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Paid holidays
Professional Development
Job Description
Alliance Medical Center (AMC) is a reputable community healthcare clinic widely respected and cherished by the diverse populations it serves. As a Federally Qualified Health Center (FQHC), AMC provides comprehensive medical, dental, and behavioral health services to underserved communities, ensuring access to quality healthcare for all individuals regardless of their financial status or background. The center emphasizes delivering care with cultural competence, acknowledging and respecting the varied ethnic, linguistic, and cultural identities of its patients. AMC prides itself on fostering a welcoming environment where the health and well-being of every community member is prioritized through compassionate service and expert clinical... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Ability to multi-task and effectively present information respond to questions and requests from patients co-workers and others as necessary
- Bilingual Spanish
- Basic computer skills including typing internet and web application MS Office (Word Excel and Outlook)
- Good technical abilities using web-based applications
- Detail-oriented in collecting tracking and monitoring information
- 1-2+ years of work experience in an inpatient/outpatient medical/dental/behavioral health setting in a call center or receptionist position preferred
- EMR knowledge required EPIC EMR preferred
- FQHC work experience preferred
- Must work onsite
Job Qualifications
- High school diploma or general education degree (GED)
- Ability to multi-task and effectively present information respond to questions and requests from patients co-workers and others
- Bilingual Spanish
- Basic computer skills including typing internet and web application MS Office (Word Excel and Outlook)
- Good technical abilities using web-based applications
- Detail-oriented in collecting tracking and monitoring information
- 1-2+ years of work experience in an inpatient/outpatient medical/dental/behavioral health setting in a call center or receptionist position preferred
- EMR knowledge required EPIC EMR preferred
- FQHC work experience preferred
Job Duties
- Check in patients and process payments for co-pays and uninsured sliding fee transactions including counting money reconciling receipts and balancing the cash drawer
- Confirm patient ID verify patient insurance eligibility acquire patient financial status and collect copays or fees from patients
- Verify eligibility for county state and federal programs assist with enrollment in eligible programs including sliding fee program
- Discuss overdue payments with patients create billing notes for outstanding fees and route messages to the billing department as necessary
- Reconcile monies with batch detail and report and ensure safe keeping of all cash checks and credit card transactions received
- Conduct confirmation calls to patients the day before their appointment as a reminder
- Use system knowledge (EPIC) to create new patient charts and update EMR as needed
- Schedule appointments according to policies procedures appointment matrix proper visit types and guidelines
- Act as patient navigation resource on various health center programs and community resources
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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