Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Benefits
health care plan
Retirement Plan
Life insurance
Paid Time Off
short-term disability
long-term disability
Job Description
MidSouth OB/GYN, a partner practice of Together Women's Health (TWH), is a fast-paced medical office specializing in obstetrics and gynecology. This dynamic practice includes a team of eight dedicated doctors passionate about providing exceptional care to women at every stage of their lives. As part of the broader network of Together Women's Health, MidSouth OB/GYN benefits from the collaborative strength, mission-driven culture, and innovative approaches that TWH is known for. Together Women's Health is a rapidly growing group of OBGYN private practices that prioritize improving the lives of healthcare partners and their patients through dedicated service, teamwork, and adherence to... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience required
- Ability to use electronic health record systems
- Excellent communication skills both verbal and written
- Ability to multitask in a fast-paced environment
- Strong attention to detail
- Commitment to delivering exceptional patient service
Job Qualifications
- Previous customer service experience
- One year previous medical office experience preferred
- Strong communication skills both oral and written
- Detail orientated with the ability to multitask
Job Duties
- Greeting every patient with a smile
- Completing and updating patients' insurance information with accuracy and efficiency
- Utilize the Electronic Health Record system to complete the registration process and facilitate the patients' visit with their physician, certified nurse midwife, and/or diagnostic technician
- Complete the check out process by assisting patients with scheduling future appointments and providing referral information as directed by the providers
- Verify insurance eligibility to ensure timely billing to a third party vendor
- Collect co-pays and deductibles as directed by the billing policies
- Answer the appointment line and check the email appointment request system
- Schedule appointments for patients at one of office sites and/or diagnostic departments
- Provide exceptional customer service ensuring each patient’s encounter is professional, warm, and caring
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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