Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Standard Hours
Benefits
UKG Wallet - next day pay
Free single medical insurance
Loan reimbursement
Scholarship Opportunities
Paid Time Off
401(k) with annual contribution match
Referral bonuses
career path opportunities
Job Description
Monarch Healthcare Management is a mission-driven organization uniquely dedicated to transforming the way short-term rehabilitation and long-term care services are provided. With a proud presence in Minnesota, Monarch manages a network of over 60 skilled nursing and assisted living facilities that exemplify their commitment to quality care and exceptional customer service. The company's motto, Where CARE and CUSTOMER SERVICE Come Together, captures the spirit of their approach, emphasizing the importance of prioritizing the needs of residents and their families. Monarch’s efforts to innovate extend beyond traditional healthcare practices as they partner with leading research institutes and international technology companies. These... Show More
Job Requirements
- High school diploma preferred
- experience in healthcare or related field beneficial
- must meet employment requirements following a criminal background check per Minnesota Department of Human Services
- proficiency with computer systems and office equipment
- ability to perform duties independently
- strong communication and organizational skills
- ability to maintain confidentiality
- must adhere to professional dress code
- ability to participate in trainings and quality improvement
Job Qualifications
- High school diploma preferred
- experience in healthcare, skilled nursing, or assisted living is beneficial
- proficiency with computer systems and office equipment
- ability to perform job duties independently and efficiently
- strong customer service, verbal and written communication, and organizational abilities
- personable and able to build trust with diverse individuals including residents, families, and staff
- high emotional intelligence, active listening, resilience under pressure
- ability to handle multiple tasks and fast-changing environments effectively
Job Duties
- Greet and assist residents, visitors, and staff professionally
- manage incoming phone calls and visitor inquiries with courtesy
- schedule and communicate resident transportation
- file medical records, copy admission papers, maintain necessary forms, serve as backup for the Health Information Director as needed
- provide administrative support to department directors including phone handling, correspondence, supply ordering, mail processing, assistance with resident follow-ups and admissions
- maintain confidentiality, communicate respectfully, adhere to dress code, promote a professional and welcoming environment
- attend required training and in-services, participate in audits, maintain knowledge of health regulations, support quality improvement initiatives
- uphold customer service standards, support inclusivity, foster a welcoming and supportive work environment
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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