Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.61 - $22.07
Work Schedule
Weekend Shifts
Benefits
competitive pay
Comprehensive benefits package
Earned Time Off
employee Wellbeing Program
403B Retirement Plan with company match
Tuition Assistance
Professional growth opportunities
Job Description
Southcoast Health is a distinguished not-for-profit, charitable health system serving Southeastern Massachusetts and Rhode Island with multiple hospitals, clinics, and healthcare facilities. Founded on the principles of community focus and patient-centered care, Southcoast Health has earned a reputation for delivering world-class, comprehensive healthcare close to home. The organization is deeply embedded in the local communities it serves, offering an inclusive and ethical workplace culture that values diversity, respect, and collaboration among its highly skilled caregivers. Over the years, Southcoast Health has been recognized as the 'Best Place to Work' for seven consecutive years, highlighting its commitment to employee well-being, professional... Show More
Job Requirements
- Completion of four years of high school preferred
- proficiency in computer and typing skills
- strong customer service and interpersonal skills
- solid organizational abilities
- ability to remain calm under pressure
- successful completion of MOAB training within 120 days of hire
- compliance with dress code policy
- ability to handle visitation process including photo ID verification
- vaccination requirement for seasonal influenza and COVID-19 or approved exemption
Job Qualifications
- High school diploma or equivalent preferred
- good computer and typing skills
- excellent customer service and interpersonal skills
- good organizational skills
- ability to work in a fast-paced environment
- management of aggressive behavior (MOAB) de-escalation training required within 120 days of hire
- adherence to dress code policy
- must be fully vaccinated against seasonal influenza and COVID-19 or exempt by signed statement
Job Duties
- Greet visitors and answer routine questions
- answer the phone and transfer callers appropriately
- maintain records and process paperwork assigned to the information desk
- stock supplies and provide guidance to volunteers
- handle visitation process from inception to completion ensuring all visitors have photo ID
- manage wayfinding and heavy phone traffic
- maintain calm composure when dialing codes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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