Receptionist

Fort Wayne, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Work Schedule

Standard Hours

Benefits

Medical insurance

short-term disability

long-term disability

Life insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee stock purchase plan

Retirement Plan

Job Description

ACV is an innovative technology company that is transforming the way dealers buy and sell cars online. Through a user-designed and data-driven approach, ACV has disrupted the automotive industry by building the most trusted and efficient digital marketplace. Their platforms provide comprehensive data solutions to source, sell, and manage used vehicles with unparalleled transparency and insights. With a network of brands including ACV Auctions, ACV Transportation, ClearCar, MAX Digital, ACV Capital, True360, and Data Services, ACV continues to lead the charge in revolutionizing automotive commerce.

ACV is deeply committed to fostering a people-first culture where growth, autonomy, and well-being are... Show More

Job Requirements

High School Diploma or GED
1+ years experience in a customer service or receptionist role
ability to read, write, speak and understand English
demonstrated communication skills, both verbal and written
proven organizational and multitasking abilities
experience with MS Office Suite and basic database management
customer service mindset
ability to work independently and in a team
strong time management skills
ability to work under pressure
ability to sit for long periods
able to lift up to 25 lbs

Job Qualifications

High School Diploma or GED
1+ years' experience in a customer service or receptionist role, preferably within the automotive industry
ability to read, write, speak and understand English
demonstrated communication skills, both verbal and written, with a professional and friendly phone and in-person demeanor
proven organizational and multitasking abilities, with attention to detail
experience using computer software and applications, including MS Office Suite (specifically Word, Excel, and Outlook) and basic database management
customer-focused mindset and ability to handle customer inquiries and resolve issues promptly
ability to work independently and as part of a team in a fast-paced and dynamic environment
strong time management skills and ability to prioritize tasks effectively
ability to work under pressure
ability to sit for extended periods and lift up to 25 lbs

Job Duties

Greet and welcome visitors, customers, and vendors, providing a friendly and professional first impression
answer and triage incoming phone calls, ensuring prompt and courteous handling of inquiries
provide accurate and helpful information to callers and visitors regarding auctions, vehicle inventory, and general inquiries
coordinate and schedule Block Clerks
maintain a neat and organized reception area, ensuring a welcoming and professional atmosphere
register and check-in customers, ensuring required documentation is completed accurately and efficiently
direct customers to appropriate departments, ensuring an efficient flow of traffic
assist with basic administrative tasks, such as data entry, filing, and document preparation
receive and route incoming mail and package deliveries
assist with customer inquiries and resolve issues promptly and professionally
maintain accurate records and documentation related to customer interactions and administrative tasks
stay updated on auction schedules, promotions, and policies to provide accurate information to customers
follow security and safety protocols to ensure a secure and safe environment for staff and visitors
perform additional duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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