Receptionist

San Diego, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $23.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

paid volunteer time

Job Description

North Park Modern Dentistry is a reputable dental practice committed to delivering exceptional patient care through a team of experienced professionals. The organization prides itself on fostering a culture centered around cooperation, integrity, and continuous learning, making it a supportive environment for both employees and patients alike. As a progressive dental care provider, North Park Modern Dentistry integrates advanced dental technologies and patient-centered practices to ensure that every visit results in the highest standards of dental health and comfort. The company values its workforce and encourages career growth, specialized training, and skill development, supporting employees in reaching their professional goals.... Show More

Job Requirements

High school diploma or general education degree (GED)
Prior coursework or on-the-job training in dentistry, insurance, or business preferred
Knowledge of office practices, technology applications, and patient insurances
Energetic self-starter
Flexible and empathetic with strong ethics
Detail-oriented and organized
Computer proficient
Financial acumen
Effective influencer and strong communicator
Ability to manage tasks and time effectively
Ability to maintain confidentiality with patient records
Self-motivated and reliable
Ability to work independently and collaboratively

Job Qualifications

High school diploma or general education degree (GED)
Prior coursework or on-the-job training in dentistry, insurance, or business preferred
Knowledge of office practices, technology applications, and patient insurances
Energetic self-starter with the ability to set realistic goals and persist to meet commitments
Flexible, empathetic, passionate, ethical patient advocate
Detail-oriented, organized, and computer proficient with comprehensive knowledge of operational processes
Financially savvy with an understanding of profit drivers, metrics management, and market competition
Effective influencer with active listening and observation skills
Self-motivated and reliable individual capable of independent and team work
Strong interpersonal, oral, and written communication skills
Ability to handle and maintain extreme confidentiality with patient records
Ability to work efficiently in a fast-paced environment

Job Duties

Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the Perfect Patient Experience (PPE) process by assisting patients to enter the office and ensuring their comfort during visits
Schedule appointments to ensure each healthcare provider has a smooth and productive day
Communicate and interact with patients and guests in the reception area during their wait time
Answer telephones promptly and handle calls efficiently and thoroughly
Complete all daily front office checklist tasks
Post payments to patient accounts according to company policies
Serve as a subject matter expert in practice management system for patient registration, e-check-in, and account information accuracy
Efficiently manage patient check-in, obtain necessary consents, and notify back office of patient arrival with pertinent information
Confirm all patient appointments in accordance with office policies at least two days in advance
Return and resolve all patient messages received from the Contact Center timely
Actively participate in daily morning huddles, monthly team meetings, and required meetings
Understand business imperatives and how role impacts metrics
Demonstrate stewardship of the PDS Brand by making decisions aligned with the Brand framework
Support clinicians in patient education regarding the Mouth-Body Connection
Maintain professional appearance and demeanor in accordance with company policies
Ensure compliance with company policies and relevant state, federal, and regulatory bodies
Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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